What are the responsibilities and job description for the Urgent Care Front Desk Receptionist position at Infocus Urgent Care of West Windsor?
Benefits/Perks
- Competitive Compensation
- Great Work Environment
- Career Advancement Opportunities
Job Summary
We are seeking a Front Desk Receptionist to join our team! As a Front Desk Receptionist, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Responsibilities
- Greet patients who walk through the door
- Ascertain their needs and get them checked in
- Pull their medical records, or take a new patient history
- Answer the phone and schedule appointments or answer patient questions
- Maintain comprehensive medical records, as needed
- Check insurance packages for eligibility
- Utilize EMR system
- Maintain a clean work environment
- Required to travel as needed to locations in West Windsor, Ewing and New Brunswick New Jersey
Qualifications
- Strong customer service skills
- Excellent organizational skills
- Attention to detail
- Familiarity with basic computer programs, such as the Microsoft Office suite
- Previous office experience desired
- Proficient in using EMR systems
