What are the responsibilities and job description for the System Administrator 4 - SD position at Infojini Consulting?
Monitoring : The administrator will use an integrated, advanced suite of software tools andIT Infrastructure Library (ITIL) best practices to monitor, detect, alert, control,and respond to outages related to LINUX / Windows server, network glitches, jobfailures and software issues.
ServiceDesk Support : The administrator provides expert support tocustomers and other staff for the systems they monitor. This includes theability to research failures, provide next steps for resolution to users, takeactions to resolve issues, and evaluate actions needed to prevent recurringproblems.
The system administrator has proficient knowledge ofmultiple platforms and file transfer processes with the ability to developsolutions based on business requirements.
The system administrator designs, writes, tests,debugs / troubleshoots, and maintains processes required for the successfulcommunication of files with both internal and external trading partners.
The system administrator will be responsible for themanagement and maintenance of the Operations Documents and Runbooks / Playbooks
The position responsibility will include thepreparation of system documentation and configuring file transfer solutions todeliver quality, cost effective and timely deliverables according to thedepartments lifecycle development approach (SDLC). This includes :
- Clarifying requests for enhancements or systemschanges with Application Development, Security Operations (SECOPS), System andBusiness Analysts.
- Analyzing user requirements, documents and requeststo develop effective automated solutions.
- Maintaining production transfer solutions, systemconfigurations, unit test plans, and other supporting technical documentation.
- Following coding and documentation standards througha review process.
In addition to these major areas of responsibilities,the administrator will support other operational duties as assigned.
