Administrator

Title: General Administration & Services Expert 1

Location:400 Summit Dr, Burlington, MA, USA, MA-01803

#teamH

Pay rate: $30-35/hr

Hours: 8am-5pm
Hybrid - 3 days on-site
Duration: 1 year]

Company: EMD

3-5 years of experience
Bachelors degree
Must have solid Salesforce experience
organizational skills/ multi-tasking
typing skills/ admin skills
This role will primarily be processing quotations
30 min virtual interview to start.

Roles responsible for providing general internal service activities incl. facility maintenance and management, infrastructural services, administrative support activities and ensuring security and business continuity to maximise efficiency to all parts of the business. Includes jobs which are not directly specialized in one of the other Administration & Services job families or which are fully responsible for the whole functional area. IMPACT: Impacts the results of own team with own contributions. COMPLEXITY: Performs routine assignments using existing procedures OR works autonomously within established procedures and practices that require knowledge of concepts and procedures within a job discipline OR specialized technical expertise within an analytical/scientific method or operational process. ACCOUNTABILITY/ INDEPENDENCE: Accountable for the quality of own work. Receives instruction, guidance and direction from more senior level roles. Who We Are: MilliporeSigma is the North American life science brand of Merck KGaA, Darmstadt, Germany – a leading science and technology company. It offers a broad range of innovative products and services to biotech and pharmaceutical drug therapies businesses. Through dedicated collaboration with the scientific and engineering communities, and as one of the top three R&D investors in the life science tools industry, the brand serves as a strategic partner to customers and helps advance the promise of life science.

Located in Burlington, MA. The candidate will support Field Service Operations within the United States, Canada and Puerto Rico. Shifts will accommodate Eastern, Central and Pacific time zones. Field Based status will only be considered for ideal candidates.

Your role:

• Prepare and process repair quotations

o Convert Leads
o Manage Salesforce Cases via Dashboards
o Verify Contract pricing entitlements
o Work closely with Field Sales
o Pursue quotations to encourage purchase
o Manage Revisions
o Create Work Orders
o Verify product availability
o Support Collection efforts
o Support the Digital Sales Team as needed
o Support the Field Service Coordinators as needed

• Service data management

o Ensure Customer contact and address information is accurate
o Ensure Installed Product information is accurate
o Ensure Work Orders include accurate and up to date service information

Who you are:

• B.S. in Business Management, Engineering, Chemistry or Biology or equivalent work and/or life experience preferred.
• Minimum one-year work experience in sales related field or equivalent experience preferred.
• Customer service experience skill set.
• Strong typing skills.
• Excellent written and oral communication skills (read, write and speak English fluently).
• Intermediate to advanced knowledge of Microsoft Office Suite.
• Prefer working knowledge of Oracle, Lotus Notes applications, Salesforce.com (or similar CRM system).
• Ability to prioritize, schedule effectively, and meet deadlines.
• Ability to work effectively in a fast-paced, dynamic team environment.
• Highly attentive to detail.
• Ability to handle difficult customers and situations.
• Ability to work independently, as well within a team.

What we offer: Your possibilities to develop in our growing company are just as manifold as our product portfolio. We offer a modern and international working environment to unleash your innovative potential in diverse teams, and take responsibility for our employees, products, the environment and society.

MilliporeSigma is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to his/her Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because he/she made a good faith report of discrimination.

Thanks & Regards,

Preeti Pathak| Senior Technical Recruiter

Infojini, Inc.

US: 2016452015

E-mail: preeti.p@infojiniconsulting.com

Web: https://www.infojiniconsulting.com/

National Staffing Supplier with 19 Locations across the US

HQ:10015, Old Columbia Road, Suite B 215, Columbia, MD

Job Types: Temporary, Contract

Pay: $30.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• Typing: 1 year (Required)
• Pricing: 1 year (Required)
• Data management: 1 year (Required)
• Organizational skills: 1 year (Required)

Ability to Relocate:

• Burlington, MA 01803: Relocate before starting work (Required)

Work Location: In person

Salary : $30 - $35