Datacenter Technician

The Internet and Data Center Technologies Team is responsible for supporting the company data center network infrastructure that hosts company’s applications and services.

This infrastructure provides internet connectivity for all teachers, students, and administrators citywide within the company.

Providing, supporting, and designing network connectivity for all company's applications and services that travel the network infrastructure is critical for the business and day-to-day operations.

DIIT is also tasked with ensuring there is adequate network bandwidth available for the NYPS user community.

With the increasing demands on the network, bandwidth is being consumed at a high rate.

This critical position will support engineering and implementing data center network upgrades that will support the Internet bandwidth initiatives and expansion of the hosting infrastructure. Additionally, the resource will support the planning and migrating of network connectivity from legacy infrastructure to the new and decommissioning end-of-life equipment.

DIIT requires IT professional services to support the Internet and Data Center Technologies Team with above projects and any support escalations related to them.

High-Level Project Goals

• Deploy data center network infrastructure (Cisco - ACI, Nexus switches, ASR routers, FirePower firewalls, VMware NSX, F5 Load Balancers) including racking and cabling.
• Configure and test the network infrastructure.
• Migration of legacy network connectivity to new infrastructure.
• Decommission legacy network equipment.

Position – Data Center Technician to provide support for the Data Center Operation team by racking & stacking, cabling, and maintaining infrastructure in the DOE/DIIT data centers.

The Technician will be responsible for:

• Installing and cabling equipment in the data centers based on design documents
• Update and maintain DCIM tool and documentation
• Uninstalling and removing equipment
• Troubleshoot connectivity issues using various tools
• Performs day-to-day maintenance to keep the data center clean, safe, and secure

Minimum Qualification:

• 4 years of experience working in a data center supporting related work.
• Ability to perform physical work related to the job.
• 4 years of experience in network support with LAN troubleshooting.
• 4 experience using documentation tools (MS Excel, MS Visio, MS Word, Etc.)

Preferred Qualification:

• Bachelor’s degree in computer science from an accredited college.
• Prior education industry/project experience.
• Strong oral, written, and presentation skills; ability to communicate in a credible and confident manner at all levels in the organization in clear, concise language.
• Familiarity with DIIT network standards for hardware and network connectivity.