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Desktop Support Technician

Infojini Inc
New York, NY Contractor
POSTED ON 4/25/2025
AVAILABLE BEFORE 5/25/2025

Title- Help Desk Instructor

Location- Lower Manhattan 250 Broadway, NY 10007

Duration-6 Months contract with possibility of extension


Description of Work and Skills Desired


  • Service Desk Analyst provide technical support on software, hardware, network, and telephony issues for all NYCHA staff.
  • Agents diagnose and resolve basic technology issues adhering to ITIL based ITSM processes.


Daily Tasks


  • Provide comprehensive IT technical support to user
  • Maintain accurate call information in system
  • Escalate more complex customer technical issues
  • Log, categorize and prioritize user tickets


You can Email me your resume over rohit.m@infojiniconsulting.com or feel free to call me at (732)333-4769

Salary : $20 - $27

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