What are the responsibilities and job description for the IT Field Support Technician position at InfoLogitech?
Job Position : IT Field Support Technician
Job Duration : 1 Year
Location : Boise, ID (Onsite)
Job Description:
- This position will be travelling to all 44 counties within Idaho for the purpose of the agency's Office 365 migration project, performing a variety of duties including, but not limited to, new hardware deployments, portable and remote devices; all peripheral devices; data migration of emails and documents to central M365 tenant. The resource in this role has accountability for computer and equipment inventory. Travel will be expected for a couple of weeks each month, and overnight stays will be required for travel to our outlying counties. Expenses will be covered following meal, lodging and gas reimbursement.
- Customer service including the ability to prioritize and address customer questions and trouble tickets based on customer needs and impacts. Required 3 Years
- Troubleshooting and maintaining Active Directory users, computers, groups and policies. Nice to have 2 Years
- Onboarding new users to Microsoft 365, with emphasis on SharePoint, OneDrive, and Outlook as well as answering general user questions Required 2 Years
- Migrating end user emails and documents to M365 Outlook and OneDrive from on-premise Exchange, external M365 and/org Google Workspace. Required 2 Years
- Ability to travel throughout the State of Idaho as detailed in job description and required for the position Required
- Excellent communication and interpersonal skills are critical in this role. Required
Regards,
C. Mageshwari
Job Types: Contract, Temporary
Pay: $30.00 - $36.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $30 - $36
