What are the responsibilities and job description for the Product Manager position at InfoPeople Corp?
Job Details
Need prior or recent telecom retail store technology experience
The role will be responsible for:
- Serving as the voice of our sales teams, including Retail and Indirect stores to address systemic and technical pain points.
- Driving strong, collaborative partnerships across multiple teams to deliver high-quality work.
- Inspecting and validating experiences, ensuring existing tools and technologies are performing as expected.
- Identifying and documenting defects as they are identified, and partnering with appropriate team members to drive expedient resolution.
- Create and document business requirements focused on the intended outcome you hope to achieve by requesting new technology/tool builds.
- Partnering with others to quantify the anticipated business impact, including creation of business cases to measure benefits.
- Partnering to understand the cost of implementing new work, and make balanced, data directed recommendations for which work is most critical to implement.
- Supporting prioritization of optimization requests for the retail and indirect channels to ensure client maximizes the financial benefit of each dollar spent.
- Drive communication with key stakeholders for awareness, understanding, and support to ensure you are advocating for the most impactful enhancements.
- Promoting advocacy for customers and frontline teams through Sales-related systems, tools, and technology.
- Developing and presenting executive-level summaries and communications of complex information leveraging G-Suite productivity tools.
- Making critical recommendations and decisions as the subject matter expert (SME) for small to large initiatives with full autonomy, escalating appropriately when warranted.
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