What are the responsibilities and job description for the IT Vendor Relationship Manager position at InfoPeople Corporation?
What You Will Do :
Your responsibilities will include :
- Oversee and manage multiple vendor contracts
- Monitor and document strict adherence to SLAs
- Coordinate with cross functional IT teams to ensure seamless integration and support of mission critical applications
- Manage IT vendor budgets and participate in contract negotiations
- Develop and maintain strong relationships with vendors to ensure high quality service delivery
- Conduct regular performance reviews and audits of vendor services
- Identify and mitigate risks associated with vendor relationships
- Ensure compliance with all relevant regulations and standards
- Prepare and present reports on vendor performance and contract status to senior management
- Oversee the onboarding process for new vendors
- Collaborate with vendors on innovation and continuous improvement initiatives
- Define necessary SLAs based on company needs and industry standards
Skills, Knowledge, and Experience :