Demo

Business Systems Analyst

InfoPeople
Chesterfield, VA Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/9/2025

We are seeking a Senior Business / Systems Analyst with 10 years of experience to assist with the implementation of a new Photo Speed Enforcement System, as well as other systems. This position will join an established project team to implement a Commercial-Off-The-Shelf (COTS) product to meet organizational needs.

Responsibilities

  • Requirements Gathering : Collaborate with stakeholders and project team members to elicit, document, and clarify business requirements for the procurement and implementation of an IT system. Conduct interviews, surveys, workshops, and analyze existing documentation.
  • Requirements Analysis : Analyze and prioritize business requirements to ensure they are clear, complete, and aligned with organizational goals. Identify potential conflicts or inconsistencies in requirements and propose solutions.
  • Process Modeling : Create and document business process models, workflows, and diagrams to provide a visual representation of current and future processes, identifying areas for improvement.
  • Data Analysis : Analyze and model data to understand information flow within the organization. This includes data mapping, profiling, and ensuring data quality.
  • Stakeholder Communication : Act as a liaison between business stakeholders and technical teams, ensuring effective communication and understanding of project objectives and progress.
  • Risk Assessment : Identify and assess potential risks associated with IT projects, including technical, operational, and business risks. Develop risk mitigation strategies and contingency plans.
  • Testing Support : Assist in developing test plans, test cases, and participate in user acceptance testing (UAT) to ensure the solution meets business requirements.
  • Change Management : Support change management efforts by helping stakeholders adapt to new processes or systems. Develop training materials and conduct training sessions as needed.
  • Quality Assurance : Ensure that final deliverables meet defined quality standards and align with original business requirements.
  • Documentation : Create and maintain project documentation, including business requirement documents, project plans, status reports, and meeting minutes.
  • Continuous Improvement : Identify opportunities for process improvement and operational efficiency within the organization. Propose and implement enhancements to existing systems and processes.
  • Vendor Management : Collaborate with third-party vendors and suppliers to evaluate and select IT solutions or services that meet business needs.
  • Post-Implementation Support : Provide support after the implementation of IT solutions to address any issues, monitor system performance, and make necessary adjustments.
  • Compliance and Security : Ensure IT solutions comply with industry regulations and security standards. Collaborate with security teams to address vulnerabilities and protect sensitive data.
  • Data Privacy : Ensure data privacy and protection requirements are considered and integrated into IT solutions.
  • Client Relationship Management : Build and maintain strong relationships with business stakeholders, understanding their needs, and ensuring satisfaction with IT solutions and services.

Minimum Qualifications

  • Ability to work independently and within a team environment.
  • 5 years' experience implementing Commercial-Off-The-Shelf (COTS) software packages as a fully Cloud-based or hybrid cloud / on-premises implementation.
  • Strong organization, administrative, analytical, problem-solving, and interpersonal skills.
  • Excellent communication skills and ability to communicate with internal customers in nontechnical terms.
  • Proficient with Microsoft Products (Word, Excel, TEAMS, SharePoint, Visio, PowerPoint).
  • Proficient in creating business and system requirements for on-premise and Web / Cloud-based systems.
  • Professional certification in Business Analysis, such as Certified Business Analysis Professional (CBAP) or Professional of Business Analysis Certification (PBA).
  • Pass an agency-administered criminal and financial background check.
  • Preferred Qualifications

  • Experience working in law enforcement or military organizations.
  • Experience with the Virginia Public Procurement Process.
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