What are the responsibilities and job description for the Microsoft Azure Cloud Engineer position at InfoPeople?
DUTIES AND RESPONSIBILITIES
Infrastructure Enterprise Engineer with a strong focus on Microsoft Environment (On-Prem and Azure cloud)
Strong hands-on experience with Server management, Storage, Windows Infrastructure, and Networking
Regular support of Microsoft Windows environment, by identifying and implementing solutions to operational issues
5 years of experience in a systems administration role is required
In-depth knowledge of Microsoft products to support VDI and desktop users such as Windows 10, Active Directory / Entra, Microsoft 365, ADFS, Azure-AD, GPO Policies, etc.
In-depth knowledge of Windows servers, including OS upgrades and system maintenance & support.
Configures, Administers, Troubleshoots, and Manages Companywide issues
Strong Documentation and Visio Diagram experience is preferred
bility to support On-Premise environment as well as remote users
Contribute to upskilling level 1 and level 2 systems operations support teams
Provide documentation and training for additions or changes to our environment.
ssist as escalation level support.
Support Team Initiatives
Maintain current knowledge of current and emerging technologies, regularly analyzing and evaluating their impact and benefit to the Firm.
Provide lead as well as backup support for other members of the infrastructure team (we partner with a vendor MSP)
ssist in other infrastructure-related administrative tasks within IT related to such things as, security incidence response or application backend architecture.
Manage AD / Messaging / server-related trouble tickets utilizing the Service Now platform.
Communicate proactively, openly, and clearly.
Perform other departmental duties, as necessary.
Support initiatives and special projects with other teams, as required.
JOB SPECIFICATIONS
On-Call Escalation availability off-hours and weekends when required
fter-hours work required when business needs
KNOWLEDGE AND SKILL REQUIREMENTS
bility to translate non-technical user requirements and descriptions into system designs.
bility to communicate effectively with technical and non-technical individuals.
bility to multitask and switch focus among multiple different efforts quickly.
Excellent organizational and self-management skills.
bility to work well in a team (team player) and individually (self-starter).
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