Network Specialist

POSITION REQUIREMENTS :

The selected candidate will be

responsible for providing technical support for planning, designing,

maintaining, and integrating local and wide area network infrastructure and

will have input into the edge networking architecture deployed throughout the Enterprise. The selected candidate must be able to

communicate well and needs to be a highly technical and eager individual with

numerous years of experience in a large environment.

CCNA and CCNP certificates or higher are preferred, but candidates with demonstrable levels of commensurate

hands-on experience will be considered.

DESCRIPTION OF DUTIES :

Installs, configures, maintains,

nd manages network infrastructure consisting primarily of switches, routers,

firewalls, Silver Peak SD-WAN edge appliances, wireless infrastructure,

cellular-based appliances, and all associated hardware and software.

Performs network management functions utilizing various industry tools to monitor, test, verify,

troubleshoot, and resolve complex network problems by working with users,

service providers, business partners, and others to resolve problems.

ssists the Edge Networking team

in the planning and design of LAN / WAN network architecture including :

Network bandwidth analysis and capacity

planning.

Detailed specifications and schematic

engineering drawings for network enhancements and modifications.

ssists in the execution of

planned deployments and upgrades and supports change management efforts within

the edge networking group.

Coordinates change management

efforts with agency and other edge networking teams.

Participates in Service Now

trouble ticket resolution and reporting.

Ensures that assigned edge

networking trouble tickets or incidents follow established processes and are

fully documented within Service Now.

ssists with tier 2 support for

widespread events / incidents to customers and other networking teams as needed.

Proactively identifies and

troubleshoots issues related to complex network problems and works them to

resolution, including communication to other networking teams.

Participates with the Edge Networking

team in the evaluation of, and makes recommendations on, new and emerging

technologies as part of the ongoing hardware refresh cycles.

Evaluates current and future

network needs and prepares technical solutions and recommendations.

Reviews the

development of configuration standards.

ssists in the design of highly

complex networks as well as makes recommendations to optimize the edge network

for maximum efficiency.

Ensures

that all existing and new networks meet or exceed the security requirements set

forth by OA.

ssists

in the creation of Visio diagrams of the edge network to document new and

existing network elements, especially those deemed specialty / field networks.

Maintains

documentation for the configuration of network components including setup,

installation, and overall deployment of network hardware and software.

Supports remote IT staff with

network-related issues and deployments.

Supports agency operations staff

nd business partners with network-related issues as needed.

Communicates effectively both

verbally and in writing with other employees, vendors, and business partners.

Maintains an understanding of

various routing protocols.

Maintains a working knowledge of

network monitoring tools and automation.

Performs other duties as required.

DA REQUIREMENTS :

Equipment in use in Job

Performance : Personal Computers,

servers, network components, telephones, calculator, copy machines, printers,

faxes, cell phones and common writing devices.

Must be able to lift 50 pounds.

Must be able to work from a step ladder.

DECISION MAKING :

ppropriately manages time and

engages other edge networking teams as needed or required. Overall performance of the network team and

vailability / performance of the network and customer satisfaction are factors

used to determine level of success.

ESSENTIAL FUNCTIONS

Obtain and maintain CJIS clearances

Operate telephones / cell phones

Operate a PC and peripherals / servers and

network components

Operate motor vehicles and maintain a valid PA

driver's license

Excellent oral and written communications skills

using the English language

Read and comprehend technical literature

Lift equipment up to 40 pounds

bility to assess issues / problems and make

ppropriate decisions for resolution

Stay current with new and emerging

network-related trends and technologies

Provide outstanding customer service

Network Switching

required 4-5

years

Network Routing

required

3-4 years

CCNA

desired 2-3

years

CCNP

beneficial 1-3 years

SD-WAN beneficial 2 years