What are the responsibilities and job description for the Client Partner, Senior position at Infor?
The Client Partner is responsible for partnering with customers to demonstrate value and deliver business outcomes using Infor solutions. Ensuring on-going high levels of satisfaction and retention of customers is vital. The Client Partner will proactively work with both existing and new customers on a regular basis to uncover opportunities for increased utilization and adoption as well as opportunities for upsell. Additionally, our Client Partner will develop and maintain strong relationships with internal partners and clients to assist in identifying, prioritizing and resolving any challenges or concerns. This position is structured as a remote/home office with moderate travel.
A Day in The Life Typically Includes:
- Managing a National Territory with a Large Annual Consulting Services Personal Sales Quota supporting our all software solutions within industry vertical.
- Supporting 'Net New' Sales Representatives on all opportunities for full sales lifecycle including: coordination of RFP responses, oral presentations and contract negotiation for services elements.
- Working with sub-contractors to handle additional opportunities. Selling into the existing base in support of new software transactions.
- Mining current customer base to develop pipeline opportunities in conjunction with inside sales team.
- Forecasting Responsibility (Monthly, Quarterly, Annually). Identification of Marketing Campaigns to drive opportunities.
Basic Qualifications:
- Experience managing an annual personal quota
- Consulting and/or License sales experience
- Experience with consulting methodologies, especially around software/technology solutions
- Experience supporting license sales and selling the value proposition of consulting services
- Experience with selling to prospects at the 'C' level
- Experience with developing pipeline/opportunities from an existing customer base
- Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future.
- Travel up to 50%
Preferred Qualifications:
- Consulting/Professional Services Sales experience
- Discrete Manufacturing Industry Experience
Remote (Dallas, TX and Alpharetta, GA)
About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
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