What are the responsibilities and job description for the Corporate Operations Director, Senior - Process Improvement position at Infor?
We are seeking a highly motivated and detail-oriented Process Optimization Specialist to join our team. The ideal candidate will work across various Infor capabilities to identify, analyze, and radically improve existing business processes to enhance efficiency, reduce costs, improve the employee experience, and remove bureaucracy. This role requires a strategic thinker with strong analytical skills and the ability to collaborate effectively with different teams.
A Day in the Life typically includes:
- Process Analysis and Improvement: Conduct thorough analysis of current processes to identify inefficiencies and areas for improvement. Develop and implement strategies to significantly streamline operations and eliminate unnecessary bureaucracy.
- Cross-Functional Collaboration: Work closely with different functions to understand their part of the processes and challenges. Facilitate workshops and meetings to gather input and drive consensus on process improvements and performance. Leverage existing frameworks when considering priorities and motivations.
- Change Management: Provide change management input to business teams to ensure successful implementation of their new processes.
- Performance Monitoring: Establish metrics and KPIs to monitor the effectiveness of process improvements. Regularly report on progress and make adjustments as needed.
- Documentation: Create documentation of processes, improvements, and best practices. Ensure all changes are well-documented and communicated to relevant stakeholders, and maintenance plan established.
- Project Management: Manage process improvement project(s) simultaneously, ensuring it/they are completed on time and achieve desired outcomes. Proactively communicates team progress to stakeholder groups.
Basic Qualifications:
- Certification in Lean Six Sigma, Black Belt.
- Experience in a Corporate Operations or Process Improvement, process design and optimization, lean management role within an enterprise SaaS/Cloud organization.
- Experience in process mapping and analysis tools.
- Experience with change management and project management methodologies.
- Experience working in a cross-functional team environment.
- Travel 25%.
- Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future.
Location: US Remote (Alpharetta, GA, Dallas, TX).
About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
At Infor we value your privacy that's why we created a policy that you can read here.
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