What are the responsibilities and job description for the Workforce Management Consultant, Senior position at Infor?
As a Senior Functional Consultant, you will have a wide range of responsibilities focused on providing functional solutions and leading practices to meet the needs of our customers. You will be a part of a team of professionals that play a key role in implementing solutions and delivering results. Skilled at providing in-depth analysis and the ability to provide resolution to broad, complex, and critical work, the Senior Functional Consultant will act in a lead capacity on complex projects, mentoring and guiding others in all aspects of an implementation lifecycle with specific emphasis on systems analysis, functional design and testing.
A Day in The Life Typically Includes:
- Lead full-cycle implementation including Kickoff, Requirements Gathering, Functional Design and Documentation, System Configuration, Testing, and Training, ensuring compliance with Infor Deployment Methodology.
- Collaborate with customers to understand their business requirements and translate those requirements into a set of systematic specifications for development.
- Develop a deep understanding of the features of the WFM software to properly and effectively utilize features to meet customer needs.
- Research, document, configure and test all functional elements to meet customer policies and procedures and state and federal laws.
- Collaborate with Product Management, Product Development and Customer Support, when needed, to communicate customers' needs and design solutions.
- Build and maintain customer relationships. Provide quality service to both internal and external customers. Earn credibility as a trusted advisor throughout Infor and the customer organization.
- Seek to understand customer issues and delivers appropriate solutions based on product core functionality and Industry leading practices.
Basic Qualifications:
- Experience with Time and Attendance and scheduling software.
- Consulting experience with face-to-face customers including presentation skills.
- Project related experience with exposure to all phases of software development including Analysis and Design, Implementation, Testing and Deployment.
- Skilled in analyzing and documenting business requirements and corresponding solution specifications.
- Experience managing multiple tasks and projects.
- Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.
- Ability to travel 40% or more
Preferred Qualifications:
- Undergraduate degree, or equivalent work experience.
- Familiarity with government regulations and/or union contracts.
- Industry specific expertise (Healthcare, Public Sector, Manufacturing).
- Experience writing database queries in SQL.
- Exposure to Infor Workforce Management software.
Location: US Based (Dallas, TX, Alpharetta, GA)
About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
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