Business Process Improvement Analyst

We are currently recruiting for a Business Process Improvement Analyst within the Operational Excellence team sat in the Transformation Management Office (Operations) who will be based in Penang. In this role you will be working closely with the Operational Excellence Programme Manager to support the role out of Digital Business Process Management alongside other Operational Excellence activity across the Business. This role will have a particular focus on compliance processes and tracking in line with our current business objectives.

The Business Process Improvement Analysts purpose is to support Continuous Improvement activity across Informa Tech Target and specifically supporting the roll out of our digital business process management system Nintex Promapp.

You will have a passion for process management and enjoy collaborating with colleagues across the business sharing best practice and ensuring high quality outputs. You will also have the opportunity to support project and program work being delivered by the Operational Excellence team.

Key Areas of Responsibility & Accountability

As a Business Process Improvement Analyst you will ensure the delivery of the following key objectives :

• Take an active role in delivering our digital business process management strategy using knowledge of process documentation and standardization
• Carry out ingestion of processes into Nintex Promapp with a focus on compliance processes
• Establish process control governance and tracking for compliance processes
• Support colleague onboarding and training including running the helpdesk for Nintex Promapp
• Use the process framework to manage process control and identify gaps to be filled
• Engage with stakeholders across the business to help them with DBPM and process documentation best practice
• Use Lean Six Sigma tools and methodology to support other improvement activities such as rapid improvement events workshops process control and metrics
• You will work using Kanban to pick up varied tasks that support project and program work led by others in the OpEx team such as process data analysis process mapping and VoC interpretation
• Create and maintain business process workflow documentation and deliver standardization best practices methods and procedure documentation.
• Contribute to the continuing evolution and refinement of business / operational processes to optimize quality timeliness efficiency and cost effectiveness of research and delivery.

What You Will Produce :

Qualifications :

Additional Information :

We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say at LifeAt.Informa

Our benefits include :

Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application.

At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information.

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Remote Work : Employment Type :

Fulltime

Key Skills

Six Sigma,Continuous Improvement,Lean,Lean Six Sigma,Process Improvement,Business Analysis,Visio,Business Process Modeling,Process Mapping,Business requirements,Process Management,Sharepoint

Experience : years

Vacancy : 1