What are the responsibilities and job description for the Customer Solutions Experience Manager - Technomic Foodservice Insights Chicago IL position at Informa Group Plc.?
Are you passionate about delivering exceptional customer experiences and empowering sales and account management teams to thrive If so we have an exciting opportunity for a Customer Solutions & Experience Manager to play a pivotal role in shaping how our customers engage with our researchbased platform. This crossfunctional role bridges Sales Account Management and Product teams ensuring smooth customer journeys impactful demonstrations and meaningful product adoption.
What Youll Do :
Sales Support : Mastering the Customer Journey
- Tailored Demos & Solutioning : Engage with the account management and sales team to support customer / prospect calls that helps uncover core needs and deliver compelling demonstrations that highlight the most relevant features and benefits.
- Customer Advocacy : Support translating complex product methodologies into clear nontechnical narratives that emphasize business value.
Onboarding and Internal Coaching :
Voice of the Customer : Driving Product Innovation
Product Expertise
Qualifications : What You Bring :
This role pays between $80000 $90000
This job posting will expire on 31st January 2025.
Additional Information :
We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say at LifeAt.Informa.com.
Our benefits include :
Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application.
At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job here.
Remote Work : Employment Type :
Fulltime
Key Skills
Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre-sales,Management Consulting
Vacancy : 1
Salary : $80,000 - $90,000
