Security Analyst Access Control

Role: Security Analyst Access Control

Location: Madison, WI

Job Description: This role will work on the provisioning and de-provisioning of accounts and data permissions for agency's Customers and Partners needing access to various technology environments and associated data. This Security Analyst position is part of a dynamic and versatile team that concentrates on Access Control Management (ACM), and applying ACM best practices in account provisioning, password resets, and other account management processes in a multi-domain organization. The position will report to the BITS Section Manager or Supervisor overseeing the Access and Identity Management Support team (AIMS), this position will function as an Access and Identity Management Administrator for The Department of Health Services. The AIMS team is positioned within the Technical Operations and Support Section (TOSS) in the Bureau of Information Technology Services (BITS). The team is responsible for provisioning and de-provisioning account and data permissions for our agency's Customers and Partners needing access to various technology environments and associated data. This position will work with team members, project staff, and other stakeholders to improve and integrate AIMS processes. This position will also assist in the development and updating of documentation.

Top Skills & Years of Experience:

• Experience with Access Control Management (ACM), and applying ACM best practices in account provisioning, password resets, and other account management processes. 5 years
• Experience with Microsoft Active Directory account provisioning, including Azure (Entra) provisioning 5 years
• Experience in troubleshooting Identity and Access Management issues for software. 5 years
• Experience with documenting process or procedures.

Nice to Have software or tools experience:

• Change management controls within a Customer Relationship Management (CRM) ticketing system like Cherwell, ServiceNow, or a Change Management Database (CMDB) system.
• Cayosoft experience provisioning accounts
• Salesforce user and profile management
• Experience and knowledge in provisioning Microsoft O365 licensing

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