What are the responsibilities and job description for the Computer User Support Specialist position at Information Systems Solutions?
Information Systems Solutions (ISS) is looking for a Computer User Support Specialist supporting Fort Novosel, AL.
Specific duties include, but are not limited to the following:
At ISS we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gatherings within the company to foster camaraderie. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.
Clearance Level
Secret clearance
Certifications (IAT Level II)
One of the following:
Specific duties include, but are not limited to the following:
- Install, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
- Resolves internal user problems and ensures correct operation of personal computers.
- Maintains parts inventory and logs all service/repair activity.
- May perform system setups for new hires.
At ISS we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gatherings within the company to foster camaraderie. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.
Clearance Level
Secret clearance
Certifications (IAT Level II)
One of the following:
- CCNA-Security
- CySA
- GICSP
- GSEC
- Security CE
- CND
- SSCP
- At least 3 years of experience in IT/Computer Science or equivalent field
- Associates degree or equivalent experience
- ITIL: Foundation v4 or higher
- Microsoft 365 Certified: Modern Desktop Administrator Associate or equivalent
