What are the responsibilities and job description for the Electronics Ecommerce Specialist position at Information Technology Exchange?
Job Summary:
We are looking for a detail-oriented and motivated eCommerce Sales Specialist to manage and grow our eBay sales channel. This role involves listing products, optimizing listings for search visibility, handling customer inquiries, managing orders and returns, and analyzing sales performance to maximize revenue. The ideal candidate has experience with eCommerce platforms, strong organizational skills, and a passion for online sales.
Key Responsibilities:
- Create, manage, and optimize eBay listings, including writing product descriptions, adding images, and setting competitive pricing.
- Research market trends and competitor listings to improve sales strategy.
- Monitor and manage eBay store performance, ensuring compliance with eBay policies.
- Process and fulfill customer orders, coordinate shipping, and handle returns and refunds.
- Respond to customer inquiries professionally and on time.
- Analyze sales data and implement strategies to improve sales and customer satisfaction.
- Work with inventory teams to ensure product availability and accurate stock levels.
- Identify and implement promotional opportunities, including eBay promotions and discounts.
- Maintain knowledge of eBay policies and best practices to ensure account health.
Qualifications:
- Experience with eBay selling and eCommerce platforms (Amazon, Shopify, etc. is a plus).
- Strong understanding of online sales strategies, SEO, and listing optimization.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills.
- Ability to work independently and problem-solve effectively.
- Experience with eBay analytics, promotions, and advertising is a plus.
Preferred Experience:
- Previous experience in eCommerce, online retail, or digital marketing.
- Familiarity with eBay and WooCommerce.
- Knowledge of shipping and fulfillment processes.
If you're passionate about online sales and looking for an opportunity to grow in the eCommerce industry, we’d love to hear from you!
Pay is based on experience.
Job Type: Full-time
Pay: $18.29 - $21.33 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Tools provided
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Can you comfortably take a laptop apart, identify the components, and put it back together?
Ability to Commute:
- Waterville, ME 04901 (Required)
Ability to Relocate:
- Waterville, ME 04901: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $21