Manager, AACU IT Cloud Services

Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is within the American Airlines Federal Credit Union. The role is responsible for overseeing the design, architecture, implementation, and operational support of American Airlines Credit Union’s cloud environments. This role ensures that cloud-based infrastructure and applications are reliable, scalable, secure, and aligned with business objectives.

What you'll do

• Oversee the Cloud Engineering team, providing strategic direction and daily management of cloud infrastructure and services
• Lead the design, implementation, and continuous improvement of cloud architecture, ensuring compliance with industry best practices and security standards
• Manage cloud platforms (e.g., AWS, Azure, Google Cloud) to optimize performance, cost, and security
• Collaborate with IT teams, business stakeholders, and security teams to ensure seamless cloud adoption and integration across the organization
• Define and enforce governance policies for cloud usage, security, and compliance, including risk management and regulatory compliance (e.g., FFIEC, PCI, NCUA guidelines)
• Lead cloud cost management initiatives, including budget oversight and optimization strategies
• Direct and manage cloud migrations, ensuring a smooth transition from on-premise to cloud-based solutions
• Oversee disaster recovery, business continuity, and cloud-based backup solutions
• Ensure high availability, performance, and security of cloud-based applications and infrastructure
• Maintain vendor relationships and manage cloud service contracts
• Provide mentoring and professional development opportunities for Cloud Engineers and other direct reports
• Stay current on emerging cloud technologies and trends to continuously improve the Credit Union’s cloud strategy
• Perform other duties as assigned
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information that is part of their work and for ensuring that their work is in compliance with all applicable laws and regulations, including but not limited to the Bank Secrecy Act.
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High school diploma or GED
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent work experience
• Proven experience leading cloud engineering teams and managing enterprise-level cloud infrastructure
  Hands-on expertise in cloud platforms such as AWS, Azure, or Google Cloud
• Experience with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Ansible
• Strong background in networking, security, and automation within cloud environments
• Experience implementing cloud security best practices, including identity and access management (IAM), encryption, and compliance controls
• Experience managing cloud cost optimization and budget forecasting

Preferred Qualifications- Education & Prior Job Experience

• Industry-recognized cloud certifications, such as:

• AWS Certified Solutions Architect (Associate or Professional)
• Microsoft Certified: Azure Solutions Architect Expert
• Google Professional Cloud Architect
• Certified Kubernetes Administrator (CKA)
• (ISC)² Certified Cloud Security Professional (CCSP)

• Experience with containerization technologies (Docker, Kubernetes, AKS, EKS, GKE)
• Knowledge of hybrid cloud and multi-cloud strategies
• Experience with CI/CD pipelines and DevOps practices

Skills, Licenses & Certifications

• Proficient in cloud-native services including compute, storage, databases, networking, and security
• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Strong understanding of cloud security frameworks and compliance requirements
• Ability to lead cross-functional teams and drive cloud adoption across the organization
• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders
• Strategic thinker with strong problem-solving skills and the ability to prioritize tasks in a fast-paced environment
• Budgeting and cost management expertise related to cloud resources
• Ability to work in a hybrid work environment and support cloud operations on a 24/7 basis as needed
• Occasional travel required for training, conferences, or business needs
• Ability to maintain satisfactory performance and attendance
• Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

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