Principal Associate, Project Management - Card Authorizations (Hybrid)

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared vValues, come together to make Capital One a great company – and a great place to work.

In this role, you will be responsible for delivering and maintaining a well-managed ecosystem for the US Card Authorizations platform. You will work with product managers, engineers, and data analysts to ensure the authorizations process is operating as intended. You will manage Authorizations controls and leverage data to ensure those controls are executing correctly. You will own and operate authorization processes that are focused on reducing risk.

On any given day you will be:

• Leveraging your Authorizations expertise to solve complex problems and to consult on new platform initiatives
• Managing processes and controls that keep authorizations compliant and well-managed
• Identifying new failure modes and developing controls to prevent those failures from occurring
• Building relationships and collaborating with key stakeholders to create new strategies, drive transparency, and deliver business commitments
• Influencing product design to ensure the authorizations platform is resilient and well-managed
• Distilling big picture intent into pragmatic requirements and implementation plans

The Successful Candidate:

• Has a strong bias towards action, trying new things and sometimes failing
• Helps to solve complex problems with sustainable solutions
• Has the ability to deliver high quality results either autonomously or collaboratively - depending on the scenario
• Is able to efficiently learn complex processes and apply that knowledge in an effective manner
• Has Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment
• Communicates effectively and efficiently across multiple levels of an organization
• Has strong project and process management skills, including the ability to identify end-to-end impacts, create project plans and communicate updates
• Understands data and technology, and is comfortable with working in a technology focused environment

?

Basic Qualifications:

• Bachelors Degree or military experience
• At least 1 year of experience working with analytical, data management or software engineering teams
• At least 1 year of experience in project management or process management
• At least 1 year of experience in authorization controls or auditing

?

Preferred Qualifications:

• Masters Degree or MBA
• 1 year of experience with Python and SQL
• 3 years of experience in Process management, Product operations, Product delivery or Project Management
• 3 years of experience in Strategic planning
• PMP, Lean, Agile or Six Sigma certification?

?

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared vValues, come together to make Capital One a great company – and a great place to work.

In this role, you will be responsible for delivering and maintaining a well-managed ecosystem for the US Card Authorizations platform. You will work with product managers, engineers, and data analysts to ensure the authorizations process is operating as intended. You will manage Authorizations controls and leverage data to ensure those controls are executing correctly. You will own and operate authorization processes that are focused on reducing risk.

On any given day you will be:

• Leveraging your Authorizations expertise to solve complex problems and to consult on new platform initiatives
• Managing processes and controls that keep authorizations compliant and well-managed
• Identifying new failure modes and developing controls to prevent those failures from occurring
• Building relationships and collaborating with key stakeholders to create new strategies, drive transparency, and deliver business commitments
• Influencing product design to ensure the authorizations platform is resilient and well-managed
• Distilling big picture intent into pragmatic requirements and implementation plans

The Successful Candidate:

• Has a strong bias towards action, trying new things and sometimes failing
• Helps to solve complex problems with sustainable solutions
• Has the ability to deliver high quality results either autonomously or collaboratively - depending on the scenario
• Is able to efficiently learn complex processes and apply that knowledge in an effective manner
• Has Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment
• Communicates effectively and efficiently across multiple levels of an organization
• Has strong project and process management skills, including the ability to identify end-to-end impacts, create project plans and communicate updates
• Understands data and technology, and is comfortable with working in a technology focused environment

?

Basic Qualifications:

• Bachelors Degree or military experience
• At least 1 year of experience working with analytical, data management or software engineering teams
• At least 1 year of experience in project management or process management
• At least 1 year of experience in authorization controls or auditing

?

Preferred Qualifications:

• Masters Degree or MBA
• 1 year of experience with Python and SQL
• 3 years of experience in Process management, Product operations, Product delivery or Project Management
• 3 years of experience in Strategic planning
• PMP, Lean, Agile or Six Sigma certification?

?

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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