What are the responsibilities and job description for the Senior Application Specialist - EPIC - MyChart position at Information Technology?
Position Purpose
This position leads in the analysis, design, coding, testing and implementation of new and existing application systems used within Renown Health entities. This position partners with the user community to resolve technical problems, application performance issues as well as lead optimization and enhancement efforts. This position oversees the design, configuration, testing and supporting of files and system changes within assigned products and scope, including system administration functions. The Senior Application Specialist will be a primary contact for external users for designated product(s), and will assist in leading large projects.
Nature and Scope
Responsibilities :
- Have a solid understanding of the business and operational aspects within the Renown Health entities, and the software / hardware used.
- Oversee design, configuration, testing and supporting files within assigned products and scope.
- Facilitates responses to Support Issues to successful resolution
- Create and maintain appropriate documentation.
- Troubleshoot moderate to complex problems, requests and questions from end users.
- Investigate end users preference while making design decisions about the underlying needs of the organization and user community, while navigating choices involved in application specifications
- Demonstrates the ability to work on multiple, complex projects with high quality results and adherence deadlines.
- Analyze business operations as they relate to design decisions, and prioritize and implement requested changes to the system.
- Collect information regarding potential system enhancement needs, and analyze new functionality in releases to determine how / if it should be used, and review and test each new release.
- Dependent on the Application(s) supported this position may be required to take call.
- Develop Level of Effort estimates and track actual time worked accurately.
Project Management :
Information Integrity :
Teamwork, Collaboration, Professionalism, and Leadership :
This position does not provide patient care.
Disclaimer
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Minimum Qualifications
Requirements - Required and / or Preferred
Name
Description
Education :
Must have working-level knowledge of the English language, including reading, writing and speaking English. Bachelor's Degree in a health, science, or business field, or an equivalent level of professional experience .
Experience :
4-6 years’ experience in application configuration / design experience, with at least 2 years configuration / design and implementation experience in the application as related to the position filled required.
4 years’ experience working in a Healthcare setting, physician practice or hospital preferred.
Project Management experience preferred
License(s) : None
Certification(s) :
Application Certification or Accreditation may be required on application(s) supporting. Must stay current on new version and obtain re-certification as applicable.
Computer / Typing :
Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Access, Project and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
Previous SQL, C , C#, (M), Java etc. programming experience .
