What are the responsibilities and job description for the Channel Sales Manager position at Informetric?
Summary
The Informetric Channel Sales Manager is responsible for driving the relationship with strategic partners. The Channel Manager will carry a channel sales quota, as well as administer sales practices, tools, and policies used by the partners to meet and exceed sales goals. The Channel Manager will provide leadership and support to the Partners Sales Organizations and is a Subject Matter Expert for Informetric product and service offerings. The successful Channel Sales Manager indirectly leads channel partner reps and will leverage technical sales support and marketing to meet assigned territory’s sales goals. The Channel Sales Manager works closely with channel partners, ensuring they have the focus and commitment necessary to succeed.
Key Duties and Responsibilities
- Accountable to meet or exceed quarterly and annual sales targets for the channel as well as provide accurate and timely sales forecasts to senior management.
- Cultivate and maintain positive relationships with key decision-makers, sales teams, and technical contacts.
- Design a repeatable GTM approach with partners to include Informetric in their offering that will result in meaningful mutual success.
- Function as the SME in pre-sales activities, participating on sales conference calls, meetings and in RFP execution.
- Assist Partners with opportunity qualification and pipe-line management.
- Regular and disciplined CRM usage to maintain accurate pipeline and detailed account and contact records.
- Make joint customer visits, coach channel partner reps, and ensure sales, technical and principal training and certifications are performed in a timely manner.
- Ensure successful implementation of Informetric software to achieve success and effectively manage and develop the region for future growth.
- Mediate channel partner requests and/or issues: customer pricing, discounting, special offerings, customer concerns, and assist in development of tactical solution strategies. Interface directly with customers to ensure satisfaction with Informetric solutions.
- Act as a liaison between channel partners and Informetric Marketing, Finance, and Business Operations to ensure efficient workflows and problem solving.
Minimum Education and Experience
- Education & Years of Experience: Bachelor’s degree in technical, engineering, business or related field with 4 years successful sales, key accounts, and indirect channel account management experience in software industry OR 6 years successful sales, key accounts, and indirect channel account management experience in software industry.
- Demonstrated understanding of life sciences manufacturing industry with knowledge of technologies, products, and market dynamics.
- Results-oriented with a track record of achieving and exceeding sales targets.
- Excellent time management, communication, presentation, negotiation, and interpersonal skills.
- US Citizenship
- Travel: up to 50% (domestic, international)