What are the responsibilities and job description for the Data Entry Assistant position at Infosys BPM Limited?
Job Title: Data Entry
Location: Reno, NV (Onsite)
Type: Fulltime
Job Description:
In the role of process associate, you will execute transactions as per prescribed guidelines and timelines and follow all predefined procedures to meet SLA target and to ensure that the performance parameters are met.
You will be responsible for keeping accurate records of business activities including detailed information on Agreements/Orders, exceptions and queries, outstanding problems and executive approvals as outlined by Legal & Finance. A Process Associate must accept and deal with customer communication for agreed languages.
We are seeking dynamic individuals to join our team as Process Associate. The successful candidates will specialize in managing validations and auditing the orders and agreements. This role would suit driven individuals who would enjoy working as part of a Global team and would like a clear career path ahead of them. Our team members gain Global exposure, paid training, career growth opportunity and unlimited lattes and cappuccinos. Oh, and I almost forgot to mention paid overtime.
Responsibilities may include but are not limited to:
Review and validate documents, processing bills, analysis of data.
Respond to complaints/queries on mail and interact with vendors for order management
Support your team in daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies, and norms of Infosys
Deliver on the new process/approach to meet client and internal goals
Adhere to Service Level Agreement compliance and Process compliance standards
Serve as backup support to others on the on the team
Suggest more efficient ways for processing of work; learn new areas for possible future ownership
Qualifications:
Basic:
High School diploma or GED equivalent
6 months of experience in the job description
Preferred:
1 year of previous experience in a similar data entry or administrative role
Proficiency in Microsoft tools such as MS Word, MS Excel, MS PowerPoint, MS Outlook, and other business systems
Analytical and problem-solving skills
Ability to work effectively as part of a team
Ability to provide a strong focus on customer satisfaction
Administration & organizational skills
Written and oral communication skills
Willingness to learn new processes and tasks
Flexible schedule (overtime eligible)
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to Commute:
Reno, NV 89511 (Required)
Work Location: In person