What are the responsibilities and job description for the Senior Consultant - Dental SME- Healthcare position at Infosys Limited Digital?
Job details
Country
State / Region / Province
Illinois
Work Location
Chicago, IL
Domain
Consulting
Interest Group
Infosys Limited
Skills
Process|Consulting processes|Technology Consulting process
Company
ITL USA
Requisition ID
125820BR
Job description
Senior Consultant - Dental SME- Healthcare
Infosys Consulting is seeking Management Consulting professionals with Healthcare - Dental Insurance Consulting experience in dental carriers, driving operational improvements, and technology enabled business transformation. You are joining a rapidly growing healthcare consulting practice at the Senior Consultant level. In this role, you will be responsible for providing dental insurance products, business processes and end user applications knowledge, on a large core administrative platform implementation program.
About the Role :
The ideal candidate will have management consulting experience, a broad understanding of dental insurance business model, products, stakeholders, operations, enrollment and eligibility, claims processing, provider network management, and regulatory compliance with the dental insurance industry. The successful candidate should have an ability to operate independently and as a key team player within integrated teams of consultants and clients working in a fast paced highly collaborative environment. With a demonstrated ability to deliver high quality work products and deliverables to our clients.
Work on major core administrative platform implementation programs and serve as a key customer-facing member of an Infosys Healthcare Consulting team. Contribute to the development of solutions to solve business problems and increase adoption of Infosys driven solutions. Support customer sales pursuits and proposal development. This position is responsible for delivering actionable value across the Healthcare system, with a high focus on Dental clients.
Responsibilities :
- Possess solid functional and / or technical knowledge in one or more functional domains of the overall end to end value chain : member / group enrollment and eligibility, provider data management, onboarding, roster management, contracts and fee schedules, detailed benefit plan design and rationalization / simplification, end to end claims process flow, utilization management and prior authorization, billing and payments processing, and / or customer service / call center
- Conduct thorough analysis of dental insurance product benefit plan designs, provider contracts and fee schedules, end to end business processes / operations, for the benefit of identifying inefficiencies, developing recommendations for improvement, and implementing new and / or enhanced technology-enabled transformations and solutions
- Work with clients, under an agile methodology, to elicit future state business requirements, write user stories, create product backlog, document future state business process artifacts, as a key input to developing configuration specifications for new core administrative platform implementation
- Possess skills and experiences from implementing a major core administrative platform (Facets, QXNT, HealthRules Payer, other major SaaS solutions) in Healthcare and Dental client(s)
- Provide coordination for project activities, identify synergies, duplication of efforts and / or project delivery gaps
- Work with other consultants and clients to develop analytic approaches and methods and works with the team to prepare and present client deliverables
- Updating project plans, scope change requests, issues and risks management
- Solve ad hoc client requests and provide clients with feedback on feasibility and timelines
- Ability to develop junior team members as effective analysts and consultants
- Able to perform with ambiguity, structure responses, and seek clarity from leaders
- Support leaders in the development of project proposals for client pursuits
- Participate in SaaS product research and development process
Basic Qualifications :
Preferred Qualifications
About Us
Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world's top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants :
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse / family member of a protected veteran; or disability.
