What are the responsibilities and job description for the Application Production Support Lead position at Infosys Technologies Ltd?
Job Details
Infosys is seeking Application Production Support Lead for L2/L3 support team where you will interface with key stakeholders and apply your technical proficiency across various aspects of application support for our client using various Monitoring tools to perform fault analysis, failure avoidance and diagnosis and resolution for any impacting issues in a distributed environment. You will be working closely with development and engineering team to provide input on new functionality and system performance, capacity management, monitoring and testing of infra upgrades and platform releases. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued Required Qualifications: Candidate must be located within commuting distance of Nashville, TN or be willing to relocate to the area. This position may require travel to project locations. Bachelor s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of Information Technology experience. At least 3 years of hands on experience in Unix, PL/SQL and on Azure Application Support, Experience of troubleshooting issues by analyzing Application logs. Experience of managing and leading team. Knowledge and Experience of implementing automations resulting in effort savings. Knowledge of ITIL- Incident management and problem management. Ability to work in team in diverse/ multiple stakeholder environment. Experience and desire to work in a Global Delivery Environment. All applicants authorized to work in the United States are encouraged to apply. Preferred Qualifications: Azure DevOps. Knowledge and Experience of implementing DevOps, SRE solutions. Experience with production support Planning and Co-ordination skills Good Communication and Analytical skills The job entails an extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Application Production Support Lead?
Sign up to receive alerts about other jobs on the Application Production Support Lead career path by checking the boxes next to the positions that interest you.
