FSI/Principal - Life and Health Insurance - Business Consulting

Role – Principal – Life and Health Insurance

About the Role
As a Principal, you will lead and manage delivery of engagements and hold responsibility for quality, budget and staffing, while working closely with senior client managers. You will contribute to the firm’s development by guiding and mentoring teams and sharing knowledge. You will be recognized as an expert in your respective domain and contribute to advancing Infosys Consulting’s thought leadership in the industry.

Responsibilities:

Consulting Delivery

• Play a lead role in delivery of large change programs, which include IT and Business Change
• Lead and manage a team of consultants to develop concise and practical strategies, roadmap and/or re-engineering program recommendations all with a clear implementation path
• Seek out client input in a structured manner to better understand needs, and develop ideas for how to meet those needs
• Collaborate with clients to define long-term vision, goals and strategies
• Advise clients on strategy and detailed use cases by leveraging insights from industry best practices
• Direct teams of global consulting, IT professionals & subject matter experts in establishing comprehensive business and functional requirements, then translating those requirements into actionable project initiatives with associated metrics
• Act as key liaison and coordinator between the business, IT, senior management, vendor teams and other members of the change programs

Practice Development

• Provide insights on new and emerging life insurance best practices and contribute to the development of service offerings
• Work with other practice members to support Infosys Consulting thought leadership activities and develop innovative assets, including differentiated points of view and methodologies
• Build social networks that enable knowledge and information flow and stay abreast of developments in life insurance industry
• Prepare thought papers and participate in industry conferences and forums
• Contribute to practice growth and vitality through roles such as recruitment, training and retention

People Management

• Coach and develop junior team members to deliver quality results and promote professional development
• Participate in and contribute to practice training activities

Business Development

• Lead small-to-medium sized sales pursuits and business development activities ranging from creation of client proposals to formulating commercial constructs / contracts
• Develop and build relationships at senior management and CXO levels
• Formulate and present Infosys Consulting propositions and service offerings

Basic Qualifications:

• Bachelor’s degree or foreign equivalent; or three years of relevant work experience in lieu of every year of education
• Minimum 10 years of relevant experience with at least 3 years of management consulting experience at a top-tier consulting firm. Project management/program management experience is a plus
• Experience working in Life and Annuity Insurance Industry across the following product line – Term, Whole/Universal/Variable Universal Life, Fixed/variable Annuity, Pay-out /Structured Settlements and/or Disability Term, Long Term Care, etc.
• Experience working in Vision and Dental Insurance Industry- Understanding of vision/dental insurance products, plans, and benefit structures, Familiarity with various business processes across the insurance value chain, Awareness of trends in vision/dental care delivery and payment models, Experience with provider networks and reimbursement methodologies, Knowledge of regulatory requirements (HIPAA, ACA, etc.) etc.
• Experience in Optimizing various parts of Life Insurance Operations (New Business and Underwriting, Policy Servicing and Claims) by using one or more of the following – Process re-engineering, process re-imagining, business process outsourcing, automating using various tools and technologies – RPA, Process Mining tools, Intelligent OCR, Workflow/Case Mgmt., Rules Engines, etc.
• Understanding of laws, policies and regulations in the life insurance industry and ability to interpret how key areas/processes within the client organization may be impacted
• Demonstrated ability in defining, mobilizing and delivering complex engagements e.g. Strategy and Roadmap, Business Use Case Identifications, applying various re-engineering and automation levers, led complex and large implementation programs
• Strong background in leading teams comprised of both Business and IT specialists
• A demonstrable ability to turn business requirements into technology solutions with the commercial acumen to create supporting business cases
• Excellent presentation and facilitation skills with ability to build relationships at senior management and CXO levels
• Successful business development history including exposure to each of the various aspects of a typical sales cycle

Preferred Qualifications:

• MBA or equivalent advanced degree
• Industry-related certification (FLMI, ALMI, FFSI, etc.) is a plus
• Experience of leading programs where stakeholder engagement is a key requisite to achieving successful program/project delivery
• Proven ability to deliver under tight deadlines and challenging constraints
• Ability to collaborate within the firm and leverage existing resources
• Demonstrate thought leadership, ability to conceptualize and drive new solution / service offerings and take them to market
• Ability and willingness to work as part of a cross-cultural team including flexibility in supporting multiple time zones as necessary
• Lean / six sigma Certification
• Work Location - Lincoln, Nebraska or Omaha, Nebraska

Additional information:

• Travel to client sites and for practice work efforts is required on a regular basis.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

General Information:
This job description may not cover or contain a comprehensive listing of all activities, duties and responsibilities that are required of the employee.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world’s top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:

• Ability to design and implement end-to-end solutions at scale
• A flat organization structure with direct access to our senior-most leaders
• An entrepreneurial environment full of bright, highly motivated consultants
• Opportunities for motivated consultants to impact local communities
• The ability to design your career and drive your professional learning and development
• A truly global culture

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.