What are the responsibilities and job description for the Technical Support Representative - GCP position at Infosys?
Job Description :
Infosys is seeking to hire a Technical Support Representative - GCP . In this role, candidate will be a part of a global team that provides 24x7 support on GCP Infrastructure products. You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration using the tools, documents and processes provided by Client. You will help drive the success of Google Cloud by understanding and advocating for our customers’ issues.
Required Qualifications :
- Candidate must be located within commuting distance of Phoenix, AZ or be willing to relocate to the area. This position may require travel to project locations.
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 2 years of Information Technology experience.
- At least 2 years of experience with one or more GCP Infrastructure technologies such as Compute Engine, Kubernetes, Security, DevOps etc.
Google Cloud (GCP) Certified Associate Cloud Engineer.
Preferred Qualifications :
The job entails an extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
EEO / About Us : About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse / family member of a protected veteran; or disability.
