Network Field Technician

Job Title: Network Field Technician

Job Summary:

We are seeking an experienced Network Field Technician to join our team. The ideal candidate will have hands-on experience installing, maintaining, and troubleshooting various networking infrastructure components, including routers, switches, firewalls, access points, cabling, and related hardware. This position requires exceptional problem-solving skills, strong attention to detail, and the ability to provide professional onsite support to clients.

Key Responsibilities:

• Networking Hardware Installation:
• Install, configure, and manage routers, switches, wireless access points, firewalls, and network racks.
• Perform structured cabling installations, including Ethernet, fiber optic, and coaxial cable runs.
• Network Troubleshooting:
• Diagnose and resolve network connectivity issues involving LAN/WAN, Wi-Fi performance, and VPN connections.
• Provide onsite and remote troubleshooting support.
• Wireless Infrastructure:
• Deploy and optimize Wi-Fi networks for performance and reliability.
• Conduct wireless site surveys to assess coverage, interference, and signal strength.
• Infrastructure Management:
• Maintain and organize network closets, patch panels, rack layouts, and ensure proper cable management.
• Configure and manage power backup solutions, such as UPS installations.
• Documentation & Asset Management:
• Maintain detailed, accurate network diagrams and documentation.
• Manage IT assets according to industry best practices.

Required Skills and Experience:

• Proven experience with network hardware (routers, switches, firewalls, APs).
• Solid understanding of cabling standards and structured wiring (Ethernet, fiber optics, coaxial).
• Proficiency with diagnostic tools: cable testers, tone generators, multimeters, crimpers, punch-down tools, Wi-Fi analyzers (Ekahau, NetSpot), and network analyzers (Wireshark).
• Familiarity with ticketing and service management platforms (Autotask, ConnectWise, ServiceNow).
• Experience with network monitoring tools (SolarWinds, Auvik, Domotz, PRTG).
• Knowledge of cloud-based controllers such as UniFi, Cisco Meraki, and Aruba Central.
• Competency using remote management (RMM) and remote desktop tools (TeamViewer, Splashtop, NinjaOne, Datto RMM).

Preferred Qualifications:

• Certifications such as CompTIA Network , Cisco CCNA, or similar.
• Strong interpersonal skills and the ability to clearly communicate technical concepts to non-technical users.
• Ability to work independently with minimal supervision.

Work Environment:

This role involves frequent onsite visits, requiring reliable transportation and flexibility. Occasional after-hours or weekend work may be necessary to ensure network availability and client satisfaction.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Please list 2 or 3 dates and times that you would be available for a potential interview

Ability to Commute:

• Normal, IL 61761 (Preferred)

Work Location: In person

Salary : $55,000 - $65,000