Demo

Inventory Coordinator

Infotree Global Solutions
Lanham, MD Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/11/2025

Job Description :

  • The Federal Technical Center (FTC) is the premier subscriber depot dedicated to providing world-class subscriber service to the U.S. Federal Government Market Division customer base.
  • The scope of this position is to properly receive customer subscribers (2-way radio communication devices) in our tracking system.
  • This entails receiving deliveries, unpacking boxes, data research / validation, customer engagement and data entry of information pertaining to the customer and device.
  • Individual must be goal oriented, self-motivated, and able to manage tasks with a high degree of accuracy and attention to detail.
  • Possess a desire to ensure timely processing of activities for total customer satisfaction with a focus on service level, ISO9001, and organizational objectives.
  • Ability to interface with all FTC teams, Service and Sales Teams, and Customer base with assertiveness and a positive attitude.
  • Experience with handling customer assets, accurate data entry, and strong verbal and written communication skills.
  • Ability to multi task, and maintain attention to detail is a must to ensure timely processing of devices and a high level of Customer Satisfaction.
  • Strong organizational and prioritization skills are required.
  • Ability to work well in a team environment, with ability to demonstrate professionalism with all responsibilities.
  • Must possess strong computer skills, telephone skills, the ability to take direction and work with superiors, take initiative and drive results.
  • Must be flexible, and have the ability to maintain a positive attitude while managing a heavy work load.
  • During peak times, overtime may be available.

Individual must possess :

  • Ability to type a minimum of 30 wpm
  • Strong written and verbal communication skills
  • Strong organizational skills and ability to handle multiple tasks
  • Ability to address challenges associated with service level cycle time with all levels of FTC personnel
  • Ability to work successfully in a fast paced environment under time constraints to achieve customer service level cycle time requirements and business objectives
  • Strong working knowledge of Google Suites / excel
  • Ability to master the FTC’s Service Operating System (Oracle based)
  • Accountable for work and actions
  • Ability to maintain a positive attitude, especially during stressful situations
  • Ability to be individual contributor and team player
  • Ability to work and make decisions with minimal supervision
  • Good work ethic
  • Problem solving skills
  • Ability to lift 35 lbs
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