What are the responsibilities and job description for the Inventory Coordinator position at Infotree Global Solutions?
Job Description :
- The Federal Technical Center (FTC) is the premier subscriber depot dedicated to providing world-class subscriber service to the U.S. Federal Government Market Division customer base.
- The scope of this position is to properly receive customer subscribers (2-way radio communication devices) in our tracking system.
- This entails receiving deliveries, unpacking boxes, data research / validation, customer engagement and data entry of information pertaining to the customer and device.
- Individual must be goal oriented, self-motivated, and able to manage tasks with a high degree of accuracy and attention to detail.
- Possess a desire to ensure timely processing of activities for total customer satisfaction with a focus on service level, ISO9001, and organizational objectives.
- Ability to interface with all FTC teams, Service and Sales Teams, and Customer base with assertiveness and a positive attitude.
- Experience with handling customer assets, accurate data entry, and strong verbal and written communication skills.
- Ability to multi task, and maintain attention to detail is a must to ensure timely processing of devices and a high level of Customer Satisfaction.
- Strong organizational and prioritization skills are required.
- Ability to work well in a team environment, with ability to demonstrate professionalism with all responsibilities.
- Must possess strong computer skills, telephone skills, the ability to take direction and work with superiors, take initiative and drive results.
- Must be flexible, and have the ability to maintain a positive attitude while managing a heavy work load.
- During peak times, overtime may be available.
Individual must possess :