What are the responsibilities and job description for the Remote - Healthcare Support (Spanish) position at Infotree Global Solutions?
Job Description:
The Healthcare Call Center professional assesses and evaluates member's needs and requirements primarily in a high intensive call center environment.
Responsibilities:
- Employs a variety of case management strategies, approaches and techniques to manage a member's case.
- Identifies through a screening process for potential eligibility for state and federal benefits.
Qualifications:
- Call Center environment experience and/or inbound and outbound phone calls experience, such as a Queue
- Demonstrated ability to manage and prioritize back to back calls and follow-up on member cases as needed. Average call volume is 60 calls daily
- Bilingual English/Spanish - must be able to speak, read and write in both languages without
Job Type: Contract
Salary: $15.00 - $18.00 per hour
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- EMR systems: 3 years (Required)
- Call center: 3 years (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $15 - $18
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