Demo

Business Analyst II - Process Management

InfoTree
Waterloo, IA Full Time
POSTED ON 4/13/2025
AVAILABLE BEFORE 5/12/2025

Job Description

Job Description

Major Duties :

Description of the major duties performed in this job :

  • Forecast new parts and manage part availability.
  • Work with factories to maintain stocking metrics.
  • Participate in, and facilitate, regularly scheduled meetings with representatives from product support, supply management, engineering, and marketing to define service part requirements.
  • Review service part forecasts and recommend adjustments to the forecast and ordering activity.
  • Execute business activities in alignment with Division processes, policies, and objectives.
  • Manage the Order Fulfillment Process to ensure service part availability by developing, recommending, and implementing strategies to meet the master schedule.
  • Analyze metrics and data to improve business processes and enhance overall customer experience with service part support performance.

Qualifications :

Technical Skills & Knowledge, Required :

  • Ability to analyze information and make trade-off decisions.
  • Supply management experience.
  • Excel proficiency.
  • Demonstrated team skills and written and verbal communication skills.
  • Ability to create and deliver status update presentations.
  • Technical Skills & Knowledge, Preferred :

  • Experience in a service support environment.
  • Project management skills.
  • Proficiency with SAP and Microsoft Office suite.
  • Proficiency generating reports from various databases and computer systems.
  • Data analytics and statistics expertise.
  • Education :

    Formal education or training required :

  • Degree in a Business / Management discipline or equivalent experience. - University Degree (4 years or equivalent)
  • Degree in an Engineering / Technology discipline or equivalent experience. - University Degree (4 years or equivalent)
  • Degree in a Supply Management discipline or equivalent experience. - University Degree (4 years or equivalent)
  • Relevant Work Experience :

    Type and amount of experience necessary :

  • Experience in planning, organizing, and implementing engineering projects.
  • Manufacturing and / or operations experience.
  • Experience working in supply management such as purchasing, warehousing, logistics, service parts management, and procurement.
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