What are the responsibilities and job description for the Customer Service Representative position at Infoway Solutions LLC?
Description:
- Position can be fully remote.
- Hours are flexible between 7 am - 4:30 pm Eastern.
- Drug screen required - client-facing role.
- CS Support Officer,Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.
- Performs, as a skilled worker, a number of Customer Service support tasks.
- Determines, based upon professional knowledge, HOW best to approach the task and how to solve abnormalities.
- Analyses abnormalities that occur within own working area and reasons, based upon professional knowledge and insights, where the cause lies and remedies it.
- Completes work with a limited degree of supervision.,support UNO recall efforts for int'l markets including but not limited to creation of RA notifications, processing FCO forms, data organization and report running, etc.
Work location: Pennsylvania
Shift timing : 7 am - 4:30 pm
Contact:
Joy - HR Recruiter
Cell:925-230-9484
Info Way Solutions LLC
Job Type: Contract
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Shift:
- Day shift
- Morning shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Required)
- Call center: 2 years (Required)
Ability to Commute:
- Pennsylvania Furnace, PA (Required)
Ability to Relocate:
- Pennsylvania Furnace, PA: Relocate before starting work (Required)
Work Location: Remote
Salary : $16 - $18
