Damage Assessment Manager

Since our establishment, InfraServices has been at the forefront of growth and transformation, shaping both our work environment and operations. Our legacy is built on dynamic teams renowned for their fast-paced, results driven mindset. At the same time, we strike a balance by fostering a collaborative and relaxed atmosphere.

Join Our Committed Team: If you’re looking for a new opportunity with a clear career path and the chance to be part of a team that embodies the motto, “Customer first, People and Safety Always”, InfraServices is the place for you! We prioritize excellence, value our employees, and remain unwavering in our commitment to safety. Let your journey begin with InfraServices!

Job Summary: This position is responsible for leading, developing, and deploying damage assessment crews across the United States, while playing a pivotal role in expanding the business and building client relationships. 

Essential Duties and Responsibilities:

·         Plan, implement, and oversee damage assessment storm deployment personnel

·         Lead, train, and develop damage assessment crews to ensure accuracy, efficiency, and safety in field operations

·         Maintain consistent communication with project teams, yard crews, and utility providers

·         Ensure compliance with OSHA regulations and industry safety standards

·         Establish and maintain valuable relationships with power utility providers across the United States

·         Identify new business opportunities to expand the company’s presence in the power utility sector

·         Collaborate with internal teams to develop strategies for market growth and client engagement

·         Assist with office operations related to deployment logistics, scheduling, and storm response planning

·         Support the broader Operations Team in ensuring seamless field execution and deployment preparedness

·         Other duties as assigned

Supervisory Job Duties:

Carries out supervisory duties in accordance with the Company’s objectives, policies, and applicable laws.  Responsibilities may include but are not limited to: planning, assigning, and directing work, interviewing, hiring, training, evaluating performance, rewarding and disciplining employees, addressing employee concerns, and partnering with HR to resolve escalated employee matters. 

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Education: High school diploma, general education degree (G.E.D.), or related trade school education

Experience:

·         Ten years of experience in electric distribution management

·         Extensive knowledge of storm response protocols and damage assessment processes

·         Experience leading, training, and deploying field teams for post-storm damage assessments

·         In-depth understanding of Emergency Restoration Strategies and coordination with utility providers

·         Familiarity with OSHA regulations (i.e., 29 CFR 1910.269) and industry safety standards

Technical Skills:

·         Computer and Microsoft Office proficiency

·         Experience working with GIS mapping systems and mobile damage assessment tools

·         Strong knowledge of energized versus de-energized systems, protective devices, and electrical infrastructure components (i.e., poles, transformers, reclosers, fusers, substations, etc.)

Soft Skills:

·         Highly organized and detail oriented

·         Excellent verbal and written communication skills to coordinate with crews, utility providers, and emergency response teams

·         Ability to multi-task and prioritize effectively in a fast-paced environment

·         Ability to adapt and remain solutions oriented in a dynamic or high-pressure environment

·         Ability to work independently and as a member of various teams

·         Ability to think analytically, apply sound judgment, and solve complex problems

·         Ability to lead, teach, and train on proper work and safety procedures 

Physical Requirements:

·         Must be able to pass pre-employment screening that includes background and drug testing

·         Must have a valid driver’s license and a driving record that meets Company requirements

·         Ability to withstand various environmental conditions, such as heat, cold, or humidity, depending on the location

·         Ability to work long and unpredictable hours

·         Ability to travel up to 100% of the time, including short notice travel.  Travel includes local site travel or national travel depending on business needs.

Disclaimer: All job requirements are subject to possible revision to reflect changes in the position requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations

Employee Benefits:

At InfraServices, we're dedicated to taking care of our team members. We offer a robust employee benefits program designed to meet your needs and ensure you have the security and support you deserve. We understand that benefits are a crucial part of your overall compensation, and we're committed to providing a competitive package within our industry.

Here's a snapshot of what we offer:

Medical, Dental, & Vision Benefits: We've got your health covered.

Short- & Long-Term Disability Benefits: Protection when you need it most.

Company Paid Basic Life Insurance: Additional voluntary benefits are available.

Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.

Flexible Spending Accounts: Manage your finances with flexibility.

Employee Assistance Program (EAP): Support when life throws challenges your way.

401(K) with Company match: Building your financial future with us.

Paid Time Off, Paid Sick Time, & Company Holidays: Achieving that work-life balance.

Paid Parental Leave: Supporting your family is our priority.

Employee Referral Program: Share the opportunities and reap the rewards.

Company Discount Program: Enjoy savings on everyday expenses.

Legal Assistance: Affordable legal support for employees.

At InfraServices, we take great pride in our talented professionals and the innovative technology services we provide. Join our team and become a part of the InfraServices Group family, where you'll contribute to shaping the future of technology.

Disclaimer: All job requirements are subject to possible revision to reflect changes in the position requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.