What are the responsibilities and job description for the Sr Desktop Support position at InfraTech Solutions?
Senior Deskside Support Specialist Onsite (Distribution Center, NJ) Overview
Infratech Solutions is seeking a Senior Deskside Support Specialist to provide onsite IT support at a large distribution center in New Jersey. This is a hands-on role requiring strong troubleshooting skills and the ability to collaborate with the network team while supporting end users across a dynamic, fast-paced facility.
Key Responsibilities
If you're a seasoned IT support professional looking for an onsite role in a fast-paced distribution environment, we'd love to hear from you!
**We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, ethnic origin, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**
Infratech Solutions is seeking a Senior Deskside Support Specialist to provide onsite IT support at a large distribution center in New Jersey. This is a hands-on role requiring strong troubleshooting skills and the ability to collaborate with the network team while supporting end users across a dynamic, fast-paced facility.
Key Responsibilities
- Provide onsite deskside support for users across the distribution center.
- Work closely with the network team to assist with troubleshooting and hands-on support.
- Support a 5-day workweek schedule, which may include weekends depending on business needs.
- Manage and resolve IT issues efficiently, ensuring minimal downtime.
- Navigate a large distribution center and provide support across multiple areas.
- Prioritize and escalate complex technical issues as needed.
- Senior-level IT support experience with a strong ability to work independently.
- Experience in distribution center (DC) or warehouse environments is a plus.
- Familiarity with network troubleshooting (not a network engineer role but must be capable of hands-on assistance).
- Strong communication skills and a customer-service mindset.
- Ability to work in a physically demanding environment, requiring frequent walking across a large facility.
If you're a seasoned IT support professional looking for an onsite role in a fast-paced distribution environment, we'd love to hear from you!
**We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, ethnic origin, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**
