RCM Cash Poster

InfuSystem is a growing healthcare service provider, specializing in infusion pumps and related products and services for patients in hospitals, clinics, ambulatory surgery centers, and other major service centers.  We provide direct payer rentals, pump and consumable sales, and biomedical services and repair, serving all 50 states and Canada.  Headquartered in Rochester Hills, Michigan, we have Centers of Excellence in Kansas, California, Massachusetts, and Ontario, Canada.

As a leader in our field, our mission is to provide quality infusion services to patients and medical practices, including a 24‐hour clinical support hotline. Our team effort provides product management and clinical support to enhance the lives of our patients and the communities we serve. Service is always our highest priority; keeping the patients’ health & safety at the center of everything we do.

SUMMARY:

Under direction of the RCM Cash Posting Manager, the RCM Cash Poster is responsible for posting all company payments and/or rejections received by insurance companies, facilities, customers, and patients. 

The position involves reconciling bank deposits against HDMS and Great Plains Accounts Receivable billing systems daily, researching offsets, unapplied cash, and zero-dollar remits.  Additional duties include resolving and processing of overpayments and credit balances received by insurance companies, facilities, and patients. 

IN THIS ROLE, THE IDEAL CANDIDATE WILL:

• Prepare and balance daily deposit reports
• Reconcile bank deposits against HDMS and Great Plains Accounts Receivable billing system
• Research offsets, unapplied cash, and zero-dollar remits
• Resolve and process overpayments, credits, refunds, NSF checks, Credit Card payments
• Process lock box deposits including bank downloads
• Research and post items listed on exception report

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities

THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING QUALIFICATIONS:

• Associate Degree in Accounting; or one to three years’ accounting related experience and/or training: or equivalent combination of education and experience
• Understand and interpret EOBs
• Identify offsets and apply accordingly
• Identify patterns of over payments, inaccurate payments, posting errors and resolves accordingly communicating any needed system changes
• Reviews insurance remittance advice for accuracy
• Post denials to patient accounts
• Working knowledge of EOBs, EFTs and ERAs
• Transfer copay/coinsurance and deductible balances to patient responsibility
• Coordinate with insurance carriers to reconcile/resolve any issues
• Identify and resolve discrepancies and claims delay issues that impact billing and collections
• Works overtime when necessary to meet department goals and objectives
• To perform this job successfully, an individual should have knowledge of HDMS Billing software, OnBase document imaging software, Intermediate to Expert Excel Skills and Microsoft Office Word experience

PERSONAL AND PROFESSIONAL ATTRIBUTES:

The ideal candidate must be a rigorous analytical thinker and problem solver with the following professional attributes:

• Strong work ethic
• Sound judgment
• Proven written and verbal communication skills
• Natural curiosity to pursue issues and increase expertise
• Pursue and design innovative analytical performance metrics
• The courage to promote and defend ideas and analyses
• Passionate about InfuSystem and serving customers and patients
• Strives to make an impact on improving our business processes and results
• Exemplary honesty and integrity
• Ability to collaborate effectively and work selflessly as part of a team

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPREHENSIVE BENEFIT PACKAGE:
At InfuSystem, we give our employees the tools to succeed both on and off the job. Our generous benefits package provides comprehensive coverage to help you protect your health and earning power and prepare for the future. In addition, we offer perks and programs that help you grow in your career and make InfuSystem a great place to work!    

• Health plan options that include an employer contribution
• Health Savings Account
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• Dental and Vision premiums covered by InfuSystem
• 401(k) with a specified Company Match
• Life Insurance, STD & LTD
• Employee Stock Purchase Program
• Tuition Assistance
• Generous Paid Time Off plan
• Paid Parental Leave
• Employee Referral Bonus