What are the responsibilities and job description for the Service Guest Care / BDC Representative position at Ingersoll Automotive?
Ingersoll Auto of Danbury is currently seeking a motivated, computer savvy, professional service Business Development Representative.
We are a busy successful dealership looking for dynamic, energetic, professionals who are masters of building relationships, making guests feel comfortable and love working on the telephone. You will be working in an enjoyable office setting, minimal face to face interaction with the public.
As part of Ingersoll Auto of Danbury’s Business Development Team you will be the first point of contact for our Sales and/or Service Teams. Strong customer service skills are a must.
***Must be available to work some evenings, Saturdays and Sundays***
Bi-Lingual a PLUS
BDC Representative Benefits:
- Successful family run dealership
- Aggressive pay plans to compensate production, education, and experience
- Company Lunches and Parties
- Medical Insurance , Life Insurance, Employee/ Family discounts
- Paid vacation and days off
BDC Representative Responsibilities:
- Answering phone inquiries and internet inquiries
- Contacting guests, scheduling sales and service appointments
- Respond expertly to our internet and telephone customers, converting them into appointments, and focus on developing prospects.
- Will ensure that the dealership Business Development Center actualizes its maximum potential on Internet and Telephone leads.
- Experience in customer service preferred. Will train candidate with winning attitude.
- Strong verbal & written communication skills.
- Goal Oriented.
- Ability to Multi-task.
- Organizational Skills and Enthusiasm are a must
Job Types: Full-time, Commission
Salary: $31,000.00 - $45,000.00 per year
Benefits (full time Team Members)
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Overtime
Supplemental pay types:
- Commission pay monthly
Salary : $31,000 - $45,000
