What are the responsibilities and job description for the Air Compressor Service Technician position at Ingersoll Rand?
**Job Overview:**
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are seeking a highly skilled Air Compressor Service Technician to join our team. As an Air Compressor Service Technician, you will be responsible for installing, troubleshooting, repairing, and maintaining our centrifugal compressor product lines.
About the Role:
- You will supervise the installation and startup of new equipment and use precision measuring tools for diagnostic troubleshooting of compressed air equipment.
- You need to have knowledge of all operations and parts manuals associated with all equipment.
- You will ensure the correct installation, maintenance, and field repair of the equipment manufactured and sold by Ingersoll Rand at the purchaser's location.
- You will maintain up-to-date knowledge of the field installation and repair requirements of this equipment.
- You will provide technical advice and train customers, potential customers, field salesmen, and field service trainees.
- You will diagnose problems and recommend corrective action in this unsupervised environment and submit clear, accurate records and/or oral reports to the manufacturing facility.
- You will maintain proper written and oral communication skills to transfer information related to service work in a concise and logical manner.
- You will submit detailed technical reports on each service call in legible fashion, suitable for billing customers.
- You will submit accurate, detailed & timely expense account records along with timecards on a weekly basis.
Requirements:
- 3 years of experience in troubleshooting industrial/commercial centrifugal air compressor mechanical systems.
- You will regularly lift and or move weight limits in line with the safety policy.
- You must have operating knowledge of Microsoft office software and other basic computer usage.
- You must have working proficiency with handheld computer (i.e. Smartphone, iPad) and network bases.
- You must have customer service skills such as conflict resolution, communication, negotiation, etc.
- Military experience and/or sufficient mechanical working experience is a plus.
- Degree program in Electrical/Electronic Technology or HVAC with basic knowledge of some or all of the following: AC/DC circuits, wiring diagrams/schematics, motors/controls, PLCs, HVAC electricity, controls, refrigeration systems and/or refrigerant certification is a plus.
Our Culture:
- We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employees.
- We offer a comprehensive benefits package that includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs.
- We provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings.
- We are committed to helping you reach your professional, personal and financial goals.
