What are the responsibilities and job description for the E-Commerce Channel Manager position at Ingersoll Rand?
E-Commerce Channel Manager
BH Job ID: 2246
SF Job Req ID: 13089
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Job Title: E-Commerce Channel Manager - North America
Location: Remote or Hybrid from Davidson, NC
About Us
Job Summary
The Ingersoll Rand Power Tools Lifting NA E-Commerce Leader will be responsible for devising our online strategy, developing our digital footprint, and driving our commercial execution online within the region. This opening will span IR's website and presence across legacy distributor websites, new business development opportunities, and online marketplaces/sales engines. This people leader will help drive a dedicated team and require plenty of cross-functional collaboration with Sales, Demand Generation, Marketing, Product Management, Customer Experience, Operations, and more. Given the high visibility of the role and vast opportunity within the region, this person will ideally have launched and grown new e-commerce channels and/or marketplaces prior. He or she will be a self-starter with keen communication skills, the ability to project manage multiple deliverables, and a can-do attitude.
Responsibilities
- Augment IR's online presence, including but not limited to, our owned domain, channel partner websites, marketplaces, sales engines, and more
- Uncover new online selling opportunities and partnerships
- Manage team members on multi-faceted initiatives toward collective growth goals
- Own the tech stack related to E-commerce execution
- Define E-Commerce promotions and pricing strategy in collaboration with other functions
- Lead E-commerce budget planning and management
- Analyse data to drive executable actions
- Develop new outside agencies/partnerships that support the E-Commerce growth initiatives
- Contribute to the company's overall digital marketing strategy setting
- Drive new channel partner on boarding processes ensuring high customer satisfaction
- Maintain exceptional relationships with customer stakeholders by implementing and participating in diverse onsite / online meetings
Basic Qualifications
- Bachelor's degree in business, related field required from an accredited institution (MBA preferred)
- 5 years' experience in today's E-commerce environment
- Proficiency in Microsoft Office computer applications required
Key Competencies
- Self-starter
- Customer-centric mind-set
- Metrics-driven approach
- Excellent interpersonal skills, particularly influencing highly capable of leading projects that involve many stakeholders from different departments with competing commitments/interests
- Strong coaching skills to develop future leaders within Ingersoll Rand.
- Recruit, lead, develop, promote and retain team members through the execution of objective and goal setting, action planning and delivering timely specific feedback throughout the year
- Experience owning (and overdriving) E-commerce business, sales targets, partnerships, etc.
- Strong proficiency with site analytics and data analysis
Travel & Work Arrangements/Requirements
- Flexible working location within the US, hybrid, or fully remote.
- Some travel up to 25%
The total pay range for this role, including incentive opportunities, is $110,000-$125,000 The pay range takes into account a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation.
What we Offer
Our benefits - location dependent (car, annual leave allowance, pension etc), but ALWAYS include Shares options
At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.
TO APPLY : Please apply via our website Ingersoll Rand Careers by May 2025 in order to be considered for this position.
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