Master Service Technician

Position: Service Technician
Location: Knoxville, TN
Schedule: Monday – Friday 7:30AM – 4:30 PM
Pay: Starts at $25/hr. and can increase depending on experience!
$3,000 SIGN ON BONUS!

About Us
Ingersoll Rand is a Fortune 500 company with a passion for making lives better. We do this by living our values, and through a relentless focus on the success of our customers and partnering with our employees to think and act like owners. We believe in sustainability through the development and distribution of a broad range of global brands designed to meet the needs of our customers in both efficient and responsible ways. Ingersoll Rand is a diverse and inclusive environment. For more information visit: www.irco.com.

Job Overview:
The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic trouble shooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities:

• Effectively communicates verbally and in writing with customers and co-workers.

• Provides technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems. Including “hands-on” work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician.

• Increases Ingersoll Rand customers awareness of how Ingersoll Rand products, services, and solutions, such as Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.

• High School Diploma.

• 2 years experience of troubleshooting industrial/commercial mechanical systems.

• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

• Every service technician is required to be on-call, but you will not be on-call for the first 90 days to get used to the schedule. This is shared with every service tech, and it requires being available 24/7 for the 1-week duration where you will go to customer sites. (1 week can be as often as every 4 weeks or greater than 4 weeks, but that will be determined by the hiring manager).

• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy.

• Able to read wiring schematics and diagrams for all equipment.

• Provides assistance and training to Apprentices and Field Service Technicians.

• Works with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.

• Advanced network systems installations (IMMC/ASC, X Series Automation).

• Basic vibration troubleshooting.

• Basic Air Quality (system compressor/dryer – air treatment).

• Industrial air compressor maintenance & knowledge.

• EPA Certification.

• Veterans/Active-Duty Military are encouraged to apply.

• Service Technicians will travel in a < 3-hour radius within our service area.

• A company vehicle and fuel card will be provided.

• Company Vehicle Provided

• Company iPhone and iPad Provided

• Competitive pay

• Medical and Prescription drug plans

• Wellness and Chronic disease management programs

• Dental, vision, life/AD&D insurance

• Short- and Long-term disability

• Health Savings Account

• Flexible Spending Account

• Parental Leave

• Employee Assistance Program

• Discount Program

• Employee Stock Grant

• 401k plan with a company match

• 3 weeks of paid vacation and 11 paid holidays throughout the calendar year

• Voluntary benefits include legal, accident, and critical illness protection

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.