What are the responsibilities and job description for the Crew Dispatch Specialist position at Ingram Barge Company?
Were looking for a Crew Support Specialist to join our Crew Dispatching team in Paducah KY . This role will be responsible for providing all administrative support to the department. You will also serve as a backup Crew Dispatcher for those out on vacation.
What you will be doing :
- Analyzing and updating : Unavailability reports to identify and resolve gaps in Crew status.
- Processing Trip Eligibility Vessel Work History and Job Code Override reports from Crew Solutions to recognize associates in need of trip pay and promotions for payroll
- Managing MASS and OneOff PAFs for RTW Terminations Suspensions Personal leaves etc.
- Adding and removing boat assignments for new hire and terminated associated in Crew Solutions
- Serve as the liaison between Marine Payroll and Crew Operations in gaining and updating data in Crew Solutions
- Processing annual MVR requests for all associates that meet the criteria
- Assisting with answering external calls and transferring to appropriate departments
- Processing Crew travel expenses
- Assisting with booking crew travel and hotel accommodations
- Filling in for Crew Dispatchers on vacation or out on LOA.
- Tracking nocall noshow list and mailing termination letters as needed
- Maintaining the Crew Change calendar and Weekend Duty Roster for Crew Dispatch
- Maintain Crew Dispatcher vessel assignments
- Supporting back up switchboard responsibilities
- Assisting with mail distribution
- Maintaining department Outlook calendar
- Sponsoring Department activities such as associate anniversary celebrations birthday celebrations and holiday festivities
- Ordering and maintaining office supplies (printer paper toner etc and report any maintenance for Crew Dispatch copier) as needed
- Coding Regions Bank report for Crew Travel
- Running various reports as needed
- Coding and processing various online expenses
- Processing Jury Duty Letters
- Supporting department activities with regular and prompt attendance
Qualifications :
Knowledge Skills and Abilities :
Additional Information :
All your information will be kept confidential according to EEO guidelines.
If you are requesting reasonable accommodation or disability assistance in submitting your application you may email us at
Ingram Marine Group and its affiliates (Company) is an Affirmative Action / Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age work related mental or physical disability veteran status sexual orientation gender identity or genetic information.
EEO / AA Employer / Vet / Disabled
We participate in EVerify
Remote Work : Employment Type :
Fulltime
Key Skills
Customer Care Management,Customer Service,Geotechnical Engineering,Defense,HACCP
Experience : years
Vacancy : 1
