What are the responsibilities and job description for the Garage Door Technician/Installer position at INGSTRUP GARAGE DOORS AND CONSTRUCTION?
Since 1995, Ingstrup Garage Doors has been a trusted provider of top-notch garage door solutions for both residential and commercial customers. With years of experience in the industry, we have earned a reputation for excellence and reliability in delivering high-quality products and exceptional service.
Ingstrup Garage Doors is seeking a highly motivated and skilled Garage Door Service/Install Technician to join our team. As a key member of our installation and service department, you will be responsible for providing exceptional garage door installation, repair, and maintenance services to our valued customers. The ideal candidate should have a strong mechanical aptitude, excellent problem-solving skills, and a customer-centric approach to deliver top-notch service.
Responsibilities:
- Install and service a variety of residential and commercial garage doors, including overhead doors, sectional doors, rolling doors, and related hardware.
- Conduct on-site inspections to assess garage door systems and determine necessary repairs or replacements.
- Troubleshoot mechanical and electrical issues with garage door openers, springs, cables, tracks, and other components.
- Perform routine maintenance tasks to ensure the optimal functioning of garage doors and associated equipment.
- Follow safety protocols and industry standards to ensure the safe installation and operation of garage doors.
- Communicate effectively with customers to explain service procedures, diagnose problems, and recommend appropriate solutions.
- Provide accurate cost estimates for garage door installations, repairs, and maintenance services.
- Maintain detailed records of service calls, repairs, and inventory to ensure efficient operations.
- Collaborate with the sales team to offer technical expertise and support during customer consultations.
- Continuously update technical knowledge and stay informed about the latest garage door products and advancements in the industry.
Qualifications:
- High school diploma or equivalent is required. Additional technical or vocational training related to garage door systems is a plus.
- Proven experience in garage door installation, maintenance, and repair is preferred.
- Strong mechanical and electrical aptitude with the ability to use various tools and equipment.
- Excellent problem-solving skills and the ability to diagnose and troubleshoot issues effectively.
- Customer-focused mindset with excellent communication and interpersonal skills.
- Ability to work independently or as part of a team while maintaining a positive and professional attitude.
- Physical ability to comfortably lift 75 pounds, climb ladders, and work in various weather conditions.
- Valid driver's license and clean driving record.
- Willingness to comply with safety guidelines and company policies at all times.
- Fluent in spanish is a plus
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Retirement plan
Compensation package:
- Bonus opportunities
Schedule:
- Monday to Friday
- No nights
- Overtime
- Weekends as needed
Ability to commute/relocate:
- Lansing, MI 48917: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Door hanging: 1 year (Preferred)
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $18 - $24