What are the responsibilities and job description for the Administrative Assistant position at Initial Communications?
Job Title: Administrative Assistant
Company: Initial Communications
Location: Orlando, FL
About Initial Communications:
Initial Communications is a leading marketing company specializing in providing strategic solutions to clients across various industries. We focus on traditional marketing strategies and innovative approaches to drive brand recognition and business growth for our clients.
Job Description:
The Administrative Assistant will play a key role in ensuring the smooth functioning of office operations. This position requires strong organizational skills, a proactive approach to problem-solving, and the ability to manage multiple tasks efficiently.
Responsibilities:
Company: Initial Communications
Location: Orlando, FL
About Initial Communications:
Initial Communications is a leading marketing company specializing in providing strategic solutions to clients across various industries. We focus on traditional marketing strategies and innovative approaches to drive brand recognition and business growth for our clients.
Job Description:
The Administrative Assistant will play a key role in ensuring the smooth functioning of office operations. This position requires strong organizational skills, a proactive approach to problem-solving, and the ability to manage multiple tasks efficiently.
Responsibilities:
- Customer Interaction: Respond to client and customer inquiries via phone, email, and in person, addressing questions and concerns promptly.
- Problem Resolution: Investigate and resolve customer issues or complaints in a professional manner, escalating when necessary.
- Information Sharing: Provide accurate and comprehensive information about the company’s services, campaigns, and offerings.
- Relationship Management: Build and maintain positive relationships with customers by providing exceptional service and consistent communication.
- Record Keeping: Accurately document customer interactions, inquiries, and resolutions in the company’s CRM system.
- Team Support: Collaborate with internal teams to ensure seamless communication and coordination between departments, especially for campaign execution and client deliverables.
- High school diploma or equivalent
- Excellent organizational and time-management skills.
- Strong written and verbal communication abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office equipment.
- Ability to multitask and prioritize tasks effectively.
- Salary range: $38,000 - $48,000 per year (commensurate with experience)
- Health insurance coverage
- Retirement savings plan (401k)
- Paid time off and holidays
- Professional development opportunities
- Flexible work arrangements
Salary : $38,000 - $48,000
