What are the responsibilities and job description for the Senior Manager, Patient Access Reimbursement Central (PARC) Product position at Initial Therapeutics, Inc.?
Join Amgen's Mission of Serving Patients
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission to serve patients living with serious illnesses drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas : Oncology Inflammation General Medicine , and Rare Disease , we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller, happier lives.
Our award-winning culture is collaborative, innovative, and science-based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Senior Manager, Patient Access Reimbursement Central (PARC) Product
What you will do
Let's do this. Let's change the world. In this vital role, you will work closely with the US Rare Disease Patient Access & Reimbursement business team to deliver innovative technology services and solutions that align with Amgen's corporate strategies and goals for customer support services.
This position is critical to Amgen's mission of enhancing programs like Patient Support Programs (PSPs) by advancing the use of Salesforce as the foundational platform. As a key leader, you will drive the transformation from a traditional project-based approach to a modern, product-led framework. You will act as a strategic bridge between Amgen's Salesforce platform team and IT implementation teams, enabling adoption, alignment, and implementation of technical products and platforms to meet business needs.
Key Responsibilities will include :
- Contribute to product vision while guiding and articulating program / project strategies on enabling technologies.
- Drive the creation of application and technical design standards which leverage best practices and effectively integrate Salesforce into Amgen's infrastructure.
- Troubleshoot key product team implementation issues and demonstrate ability to drive to successful resolution.
- Review releases and roadmaps from Salesforce and evaluate the impacts to current applications, orgs, and solutions.
- Develop, mature, and lead SAFe Agile Product teams that deliver operational excellence measured by Business (Patient Access) and DTI (SAFe) KPIs.
- Consistent org-wide (USBO DTI) leadership engagement as needed to drive DTI growth and maturity priorities. Ad hoc assignments will extend across GCO DTI.
- Product Management for PARC Product Team squads of 5-11 members each.
- Customer-facing to Executive Directors in the US Rare Disease Patient Access function and their respective leadership teams.
- Benchmark Product and related Portfolio capabilities with external technology scanning and thought leader / SME engagement, and provide key inputs to Product teams.
- Partner with cross-functional DTI Engineering Teams to drive continuous innovation and fail-fast experimentation with Generative / Predictive AI, advanced Machine Learning, and automation capabilities.
- Manage TCO and budgets in line with Business and Finance's operating expense guidelines.
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The technical product professional we seek is a leader with these qualifications.
Basic Qualifications :
Doctorate degree and 2 years of Information Systems experience
Masters degree and 6 years of Information Systems experience
Bachelors degree and 8 years of Information Systems experience
Associates degree and 10 years of Information Systems experience
High school diploma / GED and 12 years of Information Systems experience
In addition to meeting at least one of the above requirements, you must have a minimum of 2 years experience directly managing people and / or leadership experience leading teams, projects, programs, or directing the allocation of resources. Your managerial experience may run concurrently with the required technical experience referenced above.
Preferred Qualifications :
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work / life balance, and career development opportunities that may include :
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
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Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed, and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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