What are the responsibilities and job description for the Inside Sales position at Inkcups?
Inside Sales Manager
We are seeking a motivated and experienced Inside Sales Manager to build, lead and manage our inside sales team, with a strong focus on driving growth in our aftermarket consumable business.
Main Responsibilities:
- Sales Leadership: Build, lead, manage, and grow a team of inside sales representatives to meet and exceed sales quotas, with an emphasis on expanding our aftermarket consumable business.
- Develop Targeted Sales Strategies: Drive the growth of aftermarket consumable product lines by identifying opportunities to increase repeat sales and customer retention.
- Implement Sales Strategies: Improve customer acquisition, increase revenue from aftermarket consumables, and penetrate new customer/markets.
Performance Monitoring
Track team performance using sales metrics, CRM tools, and reports to ensure consistent achievement of goals.
Training & Development
Provide ongoing training, mentorship, and development to sales representatives, particularly in the area of consumable products.
Collaboration
Work closely with marketing, product, and customer success teams to align sales efforts with broader company objectives and ensure a seamless customer journey for aftermarket sales.
Market Insights
Stay up-to-date on trends in the aftermarket consumable space, including competitor activities and customer preferences, to adapt the sales approach accordingly.
Requirements
- Bachelor's degree in Business, Marketing, or a related field (preferred)
- ~5 years of experience in inside sales or a similar sales leadership role
- Proven track record of meeting or exceeding sales targets in a fast-paced, competitive environment, particularly in aftermarket consumables or a related sector
- Strong leadership and team management skills with experience in coaching and developing sales talent
- Proficiency in CRM systems (e.g., Salesforce, HubSpot, Infor SyteLine) and other sales tools
- Ability to analyze data, forecast sales, and make data-driven decisions, especially in the consumables market
- Experience with managing remote teams is desirable
