What are the responsibilities and job description for the IT Business Systems Analyst III position at Inland Empire Health Plans?
What you can expect!
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The IT Business Systems Analyst III is responsible for planning, designing, overseeing development, and implementing Information Technology solutions. Applying analytical techniques and processes, the IT BSA III provides guidance to IT and Business Departments, to resolve complex technical implementation and project deliverables. The IT BSA III will sometimes take responsibility to provide leadership on technology or process-improvement projects. Is responsible for developing system documentation such as requirements specifications, design documents, process flows, test plans, project plans, user manuals, and training procedures. Also understands business requirements and often serves as a liaison between business and IT groups and provides expertise in terms of implementing new processes.
Key Responsibilities :
- Provides guidance and leadership to impact process changes that will help the IT Organization improve service and delivery to its customers.
- Provides leadership, mentorship, and direction to IT and business Team Members.
- Leads the planning, design, and implementation of technology upgrades and software application releases.
- Performs requirements analysis, translating business needs into technical system requirements and specifications.
- Establishes contracts and budgets with external service providers, ensuring that vendors meet commitments and deliver quality products and services.
- Develops and maintains system documentation including system requirements, design documents, process flows, intake requests, project plans, issue logs, and test plans.
- Tracks and reports progress on technical implementations and manages customer expectations.
- Facilitates project and problem-solving meetings with businesses with both business and IT groups.
- Conducts research on hardware and software products and proposes recommendations to IT Management and Business sponsors.
- Coordinates and performs testing of applications as needed.
- Proactively evaluates system performance measures to ensure that systems are scalable and continue to meet IEHP needs.
- Builds liaison relationships with business and IT.
- Conducts data gathering and analysis to understand business strategy requirements.
- Provides support in creating reports, research, and documentation for the analysis of business satisfaction.
Commitment to Quality : The IEHP Team is committed to incorporating IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.
Perks :
IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more :
Education & Experience :
Key Qualifications :
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