Assistant Parts Manager

ALL IN ON A REWARDING CAREER AT INLAND

Inland Kenworth is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.

Join us at Inland Kenworth and go ALL IN on a career that has it all.

This position is located at our sales and service dealership in Tolleson, AZ.

THE OPPORTUNITY

The Assistant Parts Manager will be responsible for assisting the Parts Manager in the day-to-day operation of the Branch’s Parts Department in compliance with the company’s established policies and procedures. Other responsibilities include effectively managing and directing all aspects of the Parts Department’s operations in a manner that ensures maximum benefit to the dealership; and coordinating activities with other dealership departments to best serve the customer. Further responsibilities include planning, directing and controlling all activities within the Parts Department to ensure that overall profitability and growth objectives are met or exceeded. The Assistant Parts Manager will also be responsible for the Parts Department’s overall performance and profitability, and continually maintaining the highest level of customer service and professionalism in serving our customers’ needs.

YOUR RESPONSIBILITIES

• Manage day to day operations of the Parts department and develop sales and gross profits for the department
• Establish realistic sales objectives
• Encourage aggressive marketing by all parts department employees
• Effective merchandising and advertising methods within budget allocation, including taking advantage of all manufacturers' inventory co-op advertising
• Ensure customer satisfaction by maintaining an efficient and effective level of service and handling customer complaints immediately and according to the dealership's guidelines
• Work with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs
• Analyze sales, expenses and inventory monthly to maintain profit goals

Controlling costs by:

• Preparing and administering an annual operating budget for the parts department
• Controlling the inventory investment according to turn rate and level of obsolescence, consistent with the requirements of the service department, body shop, wholesale accounts and the do-it-yourself public.
• Continually striving to improve existing practices
• Creation of checks and balances in all areas of the department including purchasing, shipping, receiving and safety
• Analyzing departmental operations and storage layout and revising as needed for maximum effectiveness.

Ensuring the safety of all employees by:

• Enforcing safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried, and ensuring that WHMIS and TDG training is provided.
• Becoming familiar with and complying with the company’s Health & Safety Manual.

Supervisory Responsibilities:

• Hiring, training, motivating, counseling and monitoring the performance of all parts department staff

WHAT WE LOOK FOR

• High school diploma or general education degree (GED) essential
• Qualification as a Journeyperson preferred
• Post-secondary diploma in a related field preferred
• Three years related experience and/or training including supervisory experience
• Ability to read, analyze and interpret financial reports
• Valid Class 5 Driver’s License
• Forklift Certification
• Strong leadership skills
• Excellent customer relations skills

US BENEFITS PACKAGE

Our employees receive a generous benefits package including:

• Extended Medical (including Vision)
• Dental
• Prescription benefits
• 401k with employer matching program
• Long Term and Short Term Disability
• Life Insurance and Accidental Death and Dismemberment Insurance
• Paid Time Off
• On-going training opportunities

Are you ready to go ALL IN on a career at Inland? We invite you to apply today!

Keywords: parts counterperson, parts supervisor, parts journeyperson, truck parts, heavy truck parts

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