What are the responsibilities and job description for the Order Fulfillment Supervisor position at Inline tube?
Company Overview:
Inline Tube has been a trusted name in the aftermarket automotive industry for over 25 years, providing high-quality products to consumers through multiple eCommerce channels and in-house sales. We are committed to exceptional customer service and timely fulfillment. We are currently seeking a Order Fulfillment Supervisor to lead our team and ensure the efficient operation of our fulfillment warehouse.
Position Overview:
As the Order Fulfillment Supervisor , you will oversee the daily operations of the fulfillment warehouse, leading the team to ensure timely and accurate order processing. This includes managing team performance, optimizing processes, and ensuring that all orders are fulfilled efficiently and in accordance with customer expectations. You will work closely with other departments, manage workflows, and ensure high levels of safety, quality, and productivity.
Key Responsibilities:
- Team Leadership: Lead, supervise, and motivate a team of fulfillment workers to meet daily order processing and shipping goals.
- Order Fulfillment: Review and improve processes for pulling and shipping orders, ensuring efficient and accurate fulfillment.
- Order Processing: Enusre orders are processed accurately and on time.
- Cross-Department Communication: Coordinate with other departments on inventory levels, space allocation, and order prioritization.
- Schedule Management: Ensure that the daily order fulfillment schedule is followed, with effective flow from sales to shipping, meeting customer delivery promises.
- Performance Monitoring: Regularly review team performance, workflow effectiveness, and productivity, implementing improvements as needed.
- Safety & Quality: Maintain a focus on safety protocols and quality assurance across all warehouse operations.
- Process Improvement: Implement continuous improvement initiatives, evaluating processes and team roles to enhance efficiency and productivity.
Qualifications:
- Education: Associate's or Bachelor's degree.
- Experience: At least 5 years of experience as a manager or supervisor, preferably in a warehouse or fulfillment environment.
- Leadership Skills: Strong leadership capabilities with the ability to motivate and guide a team.
- Problem-Solving: Ability to innovate, resolve issues, and improve existing workflows.
- Organizational Skills: Excellent organizational and task management skills.
- Technical Proficiency: Strong computer skills, including familiarity with warehouse management systems and basic office software.
Benefits:
- Health Insurance (Medical, Dental & Vision)
- Paid Time Off
- Paid Holidays
- 401(k) Plan
- Tuition Reimbursement
Schedule:
- Monday to Friday, 8:00 AM - 5:00 PM (40 hours per week)
How to Apply:
Interested candidates are encouraged to apply by submitting their resume and cover letter to [email address or application link]. We look forward to having you join the Inline Tube team!
Job Type: Full-time
Pay: From $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $28