Diagnostician LPC-A

PRIMARY FUNCTION/PURPOSE

The Diagnostician’s position provides direct and indirect client care hours in both the Psychological Testing and Biofeedback/Neurofeedback Department. They will also have the opportunity to provide therapy services to clients, under the supervision of the Clinical Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Psychological Testing Department

Obtains direct client care hours through:

• Administering psychology tests.
• Obtains indirect client care hours through:
• Review every portion of analytical data including psychological testing scoring.
• Compile data and findings to draft the report.
• Assist in answering questions regarding psych testing.
• Scan in and/or save files including tests and reports to EHR and other software systems like Teams.
• Maintain and organize inventory and supplies of the psych testing department.
• Proactively communicate with the Clinical Supervisor any questions, problems, or concerns timely.
• Attend weekly department meetings and report any concerns or pertinent information.
• Support and participate in company and department initiatives, including client outreach and recalls.
• Other duties and projects assigned by leadership.

Biofeedback/Neurofeedback Department

Obtains direct client care hours through:

• Utilizing biofeedback, neurofeedback, and QEEG brain mapping to administer neuropsychological assessments and complete comprehensive intake questionnaires.
• Acquire quantitative EEG data for processing.
• Execute neurofeedback treatment plan and integrate neuro and biofeedback treatment modalities with other areas of client treatment.
• Monitor client responses to training sessions and coordinate with the clinical team if training adjustments are needed.
• Obtains indirect client care hours through:
• Report writing and evaluation.
• Compile data and findings to draft the report.
• Keep clear, detailed, and concise records of training sessions, goals, and treatment responses.
• Collect and track payment for services.
• Communicate with the client’s therapist regarding patient care issues, behavior plans, safety plans, therapeutic challenges, etc.
• Maintain, clean, label, and inventory neurofeedback equipment and supplies.
• Attending training supervision as required.
• Participates in staff meetings and contributes to discussions on quality client care.
• Neurofeedback Marketing
• Attend/lead marketing events in the community.
• Prepare marketing material for upcoming marketing events.
• Create and update marketing materials as needed.
• Maintain an organized calendar with support staff.
• Understanding/Training for session logs from all appointments.
• Other duties and projects assigned by leadership.

Clinician

• Diagnostic assessment of individuals, families, and groups.
• Assess and provide high-quality, evidenced-based therapeutic services to clients.
• Develop and review treatment plans with clients.
• Assist clients in gaining effective coping tools for support.
• Create or solidify existing treatment teams and actively engage in the coordination of care.
• Work in collaboration with multidisciplinary team members including external partners.
• Engage in marketing events, either solo or as an organization as needed.
• Participates in supervision, both individually when needed and in group supervision offered at InMindOut.
• Completes required documentation and paperwork including chart notes, treatment planning, transitions to higher-level care, and any other coordination of care.
• Researching and advocating for appropriate resources for clients when needed including alternative levels of care, additional mental health, and social or financial resources.

GENERAL PROFESSIONAL DEVELOPMENT

• Functions effectively in response to workflow or ongoing direction by management.
• Ability to connect and build rapport with employees/clients/etc. in person or over the phone.
• Ability to work effectively with people of diverse cultures, ages, and economic backgrounds.
• Self-motivated and strong initiative.
• Strong problem-solving skills, good judgment, and attention to detail.
• Ability to multi-task and work cooperatively with others.
• Good attendance and punctuality.

PROFESSIONAL/TECHNICAL KNOWLEDGE, SKILLS & ABILITIES

• Must possess a high school diploma or General Educational Development (GED) certificate.
• Required: 6 months of healthcare or related experience.
• Preferred: Minimum of 2 years of experience in a medical office setting, healthcare, or related field.

LICENSES & CERTIFICATIONS

• LPC-A Certification
• Required: Completion of master's degree and fully certified as an LPC within 1 year of hire date.
• Required: Valid state Driver’s License
• Preferred: Automobile insurance with reliable transportation

TECHNICAL SKILLS

• Competent use of computer systems and basic typing skills.
• Demonstrates necessary proficiency with healthcare electronic clinical systems, including EHR and scheduling systems in medical office settings.
• Proficient in clerical/administrative skills, including Microsoft Office suite and other general office software.
• Proficient with typical office equipment: Computer, Copier, telephone, Fax, credit card machine, scanner.

COMMUNICATIONS SKILLS

• Effective communication abilities to interact via phone, email, and/or in-person with all stakeholders.
• Ability to work well in a team environment.
• Being able to triage priorities, delegate tasks if needed, and reasonably handle conflict.
• A calm manner and patience when handling stressful situations.
• Preferred: Bilingual skills in English and Spanish language.