Inn of the Mountain Gods Resort and Casino Position Title : Graphic Designer
Reports to : Marketing Manager
Summary of Position :
The Graphic Designer will create and produce layouts, graphic designs, and marketing materials. This includes visual communication media such as books, periodicals, television, electronic media, and packaging pieces from the marketing department (posters, duratrans, e-posters, Janus displays, Speed Media, mailers, newsletters, etc.). The role involves organizing work for ease of distribution on internal and external servers, adhering to established procedures for creating, submitting, and archiving design files, and using job packets to track work performed. The designer will also assist with special events, promotions, or concerts as needed and undertake other special projects and duties as assigned.
Key Responsibilities and Performance Behaviors :
Ability :
- Demonstrate Hospitality Behaviors and Performance
- Access necessary information to complete tasks
- Explain and demonstrate technical skills required for the role
- Understand and apply behavioral values
- Take ownership of problems and solve them when solutions are not readily available
- Request help from others when needed
- Have comprehensive knowledge of IMGR&C products
Performance :
Meet expected end results and standards in Key Responsibilities and technical / operational SOPs and task lists.Overcome obstacles to achieve desired outcomesAct independently to respond to guest or internal customer needsAdapt quickly to changes and apply skillsSupport the Quality Goal : “Do it right the first time”Protect and preserve IMGR&C property, keeping all areas, equipment, and furnishings neat, clean, and in good repair.Suggest improvements to enhance processesBehavior :
Meet IMGR&C standards (Vision, Mission, Values, Hospitality Behaviors, and Customer Recovery Skills).Approach activities with enthusiasm and encourage others to do the sameRespect individuality and communicate effectively to work collaborativelySpeak positively about guests, team members, and the business in all situationsTreat others with respectService :
Serve others and identify their needsTake quick action to meet / exceed the needs of guests and team membersIdentify ways to improve personal or team performanceProvide service outside job responsibilities if needed to help the teamTake ownership of guest problems until resolvedProfessionalism :
Meet IMGR&C’s Appearance standardsSupport IMGR&C’s reputation and image professionally in all interactionsAdhere to IMGR&C’s attendance policiesInform the supervisor of future absences as far in advance as possibleMaintain a positive outlook on all job-related mattersCommunication :
Provide timely information to others to help themShare necessary information with the next team memberListen to others without interruption and act on their feedbackAsk questions to understand others' perspectivesReport guest complaints and compliments to the appropriate personnelReport any situations where resort grounds or equipment do not meet IMGR&C standardsCommunicate with teammates to ensure division successTeam Work :
Prioritize team success over personal achievementsResolve conflicts between team membersHelp other departments achieve their goalsSuggest ideas to increase team success and guest satisfactionContribute to team meetings with ideas that support progress and innovationAccept and use constructive criticism to complete projects to the best of your abilityEssential Duties and Responsibilities :
Must have strong command of the English language as well as the ability to proofread and change spelling and grammar where needed.Consult with the supervisor to evaluate individual project requirementsPrepare illustrations or rough sketches according to project specificationsStudy illustrations, photographs, and text to plan layoutsDetermine size and arrangement of illustrative material and copy, select style and size of type, and create sample layouts.Ensure work conforms to the Inn of the Mountain Gods Branding StandardsPrepare layout proofs for supervisor approvalCreate finished layouts and prepare instructions for final productionCheck proofs and review the quality of the final product before distributionMaintain image resource libraryTrain new art staff and maintain standards for design file creation, submission, and archivingObtain and maintain a gaming licenseWork independently and in group settings, participate in brainstorming sessions and solo projectsContribute to team efforts by accomplishing related results as neededSupervisory Responsibilities :
This position has no supervisory responsibilities.
Education and / or Experience Requirements :
Proficiency with major industry software and ability to contribute conceptually to the design processWorking knowledge of Macintosh computers and popular graphics industry software (Adobe InDesign, Photoshop, Illustrator, etc.).Ability to maximize input and output devices such as printers, cameras, and other peripheralsAssociate’s degree (A.A.) or equivalent from a two-year college or technical school; or three years related experience and / or training; or equivalent combination of education and experienceMinimum of one year experience in Casino Marketing, Gaming, or Casino ServicesExtensive experience with Microsoft Office Suite and Adobe Creative SuiteBasic knowledge of office equipment, printers, fax, and finishing techniquesExperience with print workstations, Fiery, and CreoPhysical Demands :
Frequently required to sit, stand, walk, and speak for long periodsOccasionally lift up to 50 poundsNoise level may be loud at timesExposure to a second-hand smoke-filled environmentApprovals :
Human Resource Director : Date :Division Director : Date :Chief Operating Officer : Date :Acknowledgment : I have received and read the above job description.
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